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Message started by sammymeeb on Feb 17th, 2012 at 5:52pm

Title: Sainsburys energy?
Post by sammymeeb on Feb 17th, 2012 at 5:52pm
The only number I can find is: 0800 316 0 316 which is free from landlines, yes. Im wanting to call from my mobile, does anyone have a number which will be 01,02,03?

Title: Re: Sainsburys energy?
Post by bazzerfewi on Feb 17th, 2012 at 6:03pm
This is the alternative number 0800 316 0 316 if you are connected to the correct service please enter the details on the database

Title: Re: Sainsburys energy?
Post by bazzerfewi on Feb 17th, 2012 at 6:08pm
Silly me - like a wolly I have given you the same number, what I would do is fill out the contact form and request a call back. Let them know that you are a mobile caller and request the alternative 01/02 number.

Sorry for the first idiotic message - Der!!!!

Title: Re: Sainsburys energy?
Post by Heinz on Feb 17th, 2012 at 8:33pm

sammymeeb wrote on Feb 17th, 2012 at 5:52pm:
The only number I can find is: 0800 316 0 316 which is free from landlines, yes. Im wanting to call from my mobile, does anyone have a number which will be 01,02,03?

Use the 0800 number via one of the dial-through 020 numbers below so it becomes a call to an 02 number.

020 0222 0700 or 020 0222 0900 (one or other will work on whichever mobile network you are on).

Title: Re: Sainsburys energy?
Post by Dave on Feb 19th, 2012 at 11:51am
As explained by Heinz, there are dial through numbers for "freephone" numbers to get around their premium charges by mobile operators.

As for a direct alternative, the biggest question which might be a clue is which company actually runs Sainsbury's Energy? I'd be surprised if it's not one of the big providers. Which ever it is, I'd say that the trick is to look for an alternative for the energy provider in question and you might find this in our database by looking under that company's name.

When you do find an alternative, please let me know and I will add it to the listings. Please also let me know which provider is behind Sainsbury's Energy.

Title: Re: Sainsburys energy?
Post by sherbert on Feb 19th, 2012 at 3:21pm
This may be of some help, which I found here
http://www.sainsburysenergy.com/terms-and-conditions.html#trademarks

13. Ownership of website
......... is a British Gas website and belongs to British Gas Trading Limited (British Gas).

British Gas is a Centrica business.

Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
British Gas Trading company number: 03078711.

Title: Re: Sainsburys energy?
Post by bigjohn on Feb 20th, 2012 at 2:58am
"Sainsbury's Energy is a new partnership between two of the UK's leading companies Sainsbury's and British Gas, providing sustainable energy solutions to homes across the UK."

"If you need more information or if you'd like to order, give us a call on:0800 077 3835  " 



http://www.sainsburysenergy.com/aboutus.html

Title: Re: Sainsburys energy?
Post by Dave on Feb 20th, 2012 at 8:12pm
There is (or "was" as I've now removed it) an entry in the database for Sainsbury's Energy which says "by EDF Energy":

Sainsburys Energy                   0191 522 1109       0800 0511646       Customer service options   Also: 0800 051 1655   by EDF Energy

The Terms & Conditions says:


Quote:
With effect from the 8th February 2011 the partnership between Sainsbury's Energy and EDF Energy will come to an end.  Any customers who have signed up to Sainsbury’s Energy prior to this date will continue to be customers of EDF Energy. EDF Energy customers will no longer be able to collect Nectar points with their energy or benefit from future Sainsbury's Energy offers.  For any existing customer who wish to manage their account please call 0800 068 8252

Sainsbury’s Energy in partnership with British Gas launched on 9th February 2011.  Any customers who wish to continue collecting Nectar points with their energy or benefit from future Sainsburys Energy offers should contact us on 0800 316 0 316



There was also another entry which I've now removed:

Scottish Power             0845 272 7070       0141 568 6806             Customer services; also for Sainsburys Energy

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