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Message started by FleX on Mar 4th, 2012 at 4:10am

Title: Bakewell Medical Surgery
Post by FleX on Mar 4th, 2012 at 4:10am
    Who is the company?
     Medical Surgery
    What is the nature of your call? I have to contact them regulary, and the premium rate call is phenomenal
    
    Where is the company based? Bakewell Derbyshre
    Why do you want to contact them? To book appointments and speak with my doctor on a regular basisc

0844 477 3408 does anyone know the local number for it?

Title: Re: Bakewell Medical Surgery
Post by catj on Mar 4th, 2012 at 7:56am
Did you follow all the instructions in the sticky threads?


http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1107463510

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1266504743

Title: Re: Bakewell Medical Surgery
Post by reserved on Mar 4th, 2012 at 7:54pm
A quick "google" found this:

Bakewell Medical Centre
Butts Road
Bakewell, DE45 1ED
Phone: 01629-812871

Might be worth a try!

And their website gives this From Abroad: 0870 423 0416 which may be cheaper or included from a bt line

Title: Re: Bakewell Medical Surgery
Post by catj on Mar 4th, 2012 at 8:13pm
Their advice to use an 0870 number when calling from abroad is bonkers.

Not only will calls from abroad to UK 0870 numbers be more expensive than calling their 01 number, 0870 numbers can't always be dialled from all overseas locations.

Title: Re: Bakewell Medical Surgery
Post by reserved on Mar 4th, 2012 at 9:40pm
Their website also goes on to say:
Please note that whilst any calls made to this number from a BT landline are charged at a lo-call rate, other providers, including mobile 'phones, may charge more.

I didn't realise you could call from abroad using a BT landline :-?

Title: Re: Bakewell Medical Surgery
Post by Dave on Mar 4th, 2012 at 11:00pm
A full address is always useful and is often found on the organisation's website which in this instance is at www.bakewellmedicalcentre.net

Bakewell Medical Centre
Butts Road
Bakewell
Derbyshire
DE45 1ED


As identified by reserved, the website gives a 0870 number for use "from abroad", although it will work equally as well when called from the UK: 0870 423 0416. Due to the removal of Service Charge (which supported revenue sharing) on 0870, many landline providers now charged no more for 0870 calls than they do for 01, 02 and 03 calls. In general, mobile operators still charge 0870 at a premium. Thus, the 0870 number may be a suitable alternative depending on the tariff of the chosen mode of telecommunication.

The fax number is 01629 814958, but I believe that this is a number on its own and not part of any block that the surgery may use.

The practice number is C81016 and hence e-mail addresses are of the form firstname.lastname@gp-c81016.nhs.uk.

I found the telephone number quoted on many pages is 01629 812871 and I suspect that this is the old one used prior to the introduction of the 0844 Business Rate number. It is now unobtainable.

According to Phone Book Companion October 1998, Bakewell BT exchange has just one block 01629 81 and I therefore suggest that the number that we are searching for is prefixed with those digits. With such a small possibility of numbers, I think that we have a good chance of sleuthing it.

I get the impression that we need to be looking in the 816 and 817 area due to the fact that those lower appear to be individually allocated numbers and that these two blocks are used by what appear to be businesses with blocks. 816200 is for the National Park Authority and I suspect that these go up to 599.

A few pages give 01629 816631, including this booklet on sexual health amongst teens. Within the 81663x block, there is:

30 Nick Derbyshire, Practice Manager
31 Sara Land, Community Matron
32 District Nurses
33 Morag Fanshaw, Health Visitor
34 rings unanswered
35 rings unanswered
36 service not compatible
37 service not compatible
38 service not compatible
39 service not compatible

40 is not recognised, so they don't appear to go upwards and 28 answers as Pinelog. So none of these match the 0870/0844 numbers. Perhaps 34 and/or 35 are for reception; you will have to try them during hours.

Please let us know what you try and how you get on. If you find an alternative, please let us know so that we can list it for others to use.

Title: Re: Bakewell Medical Surgery
Post by catj on Mar 4th, 2012 at 11:44pm

Quote:
0870 ... charged at a lo-call rate

The Advertising Standards Authority will take action against that improper call cost declaration if you inform them of it.

There is no such thing as "local rate" or "lo-call rate" and hasn't been for many years.

Title: Re: Bakewell Medical Surgery
Post by FleX on Mar 5th, 2012 at 6:44pm
that 01629 812871 doesn't work anyone else know of the number that works would be much appreciated

Title: Re: Bakewell Medical Surgery
Post by reserved on Mar 5th, 2012 at 8:13pm

Dave wrote on Mar 4th, 2012 at 11:00pm:
A few pages give 01629 816631, including this booklet on sexual health amongst teens. Within the 81663x block, there is:

30 Nick Derbyshire, Practice Manager
31 Sara Land, Community Matron
32 District Nurses
33 Morag Fanshaw, Health Visitor
34 rings unanswered
35 rings unanswered
36 service not compatible
37 service not compatible
38 service not compatible
39 service not compatible

40 is not recognised, so they don't appear to go upwards and 28 answers as Pinelog. So none of these match the 0870/0844 numbers. Perhaps 34 and/or 35 are for reception; you will have to try them during hours.

Please let us know what you try and how you get on. If you find an alternative, please let us know so that we can list it for others to use.


Have you tried Dave's suggestion?

Title: Re: Bakewell Medical Surgery
Post by Golf_Paul on Mar 5th, 2012 at 9:04pm

FleX wrote on Mar 5th, 2012 at 6:44pm:
that 01629 812871 doesn't work ...

From Dave's post yesterday
Quote:
...  is 01629 812871 and I suspect that this is the old one used prior to the introduction of the 0844 Business Rate number. It is now unobtainable.

... Perhaps 34 and/or 35 are for reception; you will have to try them during hours.

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