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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Geographical Requests >> severn trent https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1360169294 Message started by tom25 on Feb 6^th, 2013 at 4:48pm

Title: severn trent
Post by tom25 on Feb 6^th, 2013 at 4:48pm

Most of the numbers do not work for severn trent anymore. Do you know if there are any other numbers?

Title: Re: severn trent
Post by bigjohn on Feb 6^th, 2013 at 6:56pm

You can always E-Mail them.

http://severntrentwater.custhelp.com/app/ask/

Title: Re: severn trent
Post by Barbara on May 17^th, 2013 at 12:57pm

This was the most recent thread I could find for Severn Trent. Just wanted to advise that I used the number 0800 328 8408 today to pay water rates bill, went straight through, no problems or queries. I see in the forum listings this is shown as both verified (for credit management) and unverified but it could now be also shown as verified for bill payments.

Title: Re: Severn Trent Water
Post by CJT-80 on May 17^th, 2013 at 2:43pm

Hi Barbara,

Thank you for this additional information. I have tidied up the unverified database leaving just one number in there for now, which perhaps Dave will advise on in due course.

Checking on their website under Help and Contacts, and then Ask us a question there is also a direct e-mail address which says "If you have an emergency or a billing enquiry, you can email us at customercare@severntrent.co.uk or phone us using the numbers below."

So if in doubt anyone can e-mail it would seem.

I hope this helps.

Title: Re: severn trent
Post by Dave on May 22^nd, 2013 at 12:21am

Barbara wrote on May 17^th, 2013 at 12:57pm:

Thanks Barbara. I have amended the entries so that 0800 328 8408 is labelled as "Customer service enquiries".

Title: Re: severn trent
Post by Lotusflower on Apr 29^th, 2014 at 12:01pm

Hi All.... Just to let you know..I called this number: 024 7771 5000.

It is Severn Trent Head Office and ask to be put through to your account/residential billing etc...

I got through today: 29/04/14, so the line is active ;D

Hope this helps others ;)

I refuse to pay 10p a minute!!! >:(

Title: Re: severn trent
Post by CJT-80 on Apr 29^th, 2014 at 1:10pm

Thank you Lotusflower,

It is a pity that STW appear to have no other number given that's not 084 to get through to them.

Perhaps as a STW customer you could give them some feedback on it? - The have an "e-mail" option listed above.

:)