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Main Forum >> Call Providers >> Post Office Homephone changes From 1/9/2013
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Message started by bigjohn on Jul 12th, 2013 at 4:02am

Title: Post Office Homephone changes From 1/9/2013
Post by bigjohn on Jul 12th, 2013 at 4:02am
Caller Display will be free.

Line Rental Saver option saving £24 a year will be introduced.

New weekend only tariff to be introduced but cant see any cost of it mentioned.


http://www.postoffice.co.uk/sites/default/files/Your_HomePhone_and_Broadband_Sept_13.pdf

Title: Re: Post Office Homephone Changes From 1/9/2013
Post by bigjohn on Jul 12th, 2013 at 8:32pm
I have discovered the weekend calls only line rental package will be £12 a month.

Title: Re: Post Office Homephone Changes From 1/9/2013
Post by SilentCallsVictim on Jul 12th, 2013 at 9:07pm
Note that one of the "break even" points for the upgrade to the Anytime calls option is a minimum of 2 6-minute calls per week:

12p + (6 x 7.5p = 45p) = 57p x 8 = 456p > £4.50.

I cannot see the penalty rates for evening calls for weekend only subscribers.

Title: Re: Post Office Homephone changes From 1/9/2013
Post by bigjohn on Jul 13th, 2013 at 6:10pm
Digging a bit  deeper it turns out the Service will be provided by Talk Talk and Customer Services by Capita.

http://www.information-age.com/technology/mobile-and-networking/2105193/post-office-drops-bt-as-phone-and-broadband-partner

Given that TT block indirect access numbers its possible customers will know longer be able to use codes like 18185/1899.



Title: Re: Post Office Homephone changes From 1/9/2013
Post by bigjohn on Nov 15th, 2013 at 9:54pm
Things are not going very well in the shift to Talk Talk.

http://www.ispreview.co.uk/index.php/2013/09/postoffice-uk-users-blame-network-migration-phone-support-woes.html

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