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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Call Providers >> T-Mob Users Win Right To Break Contracts . https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1374295874 Message started by bigjohn on Jul 20^th, 2013 at 5:51am

Title: T-Mob Users Win Right To Break Contracts .
Post by bigjohn on Jul 20^th, 2013 at 5:51am

"Angry T-Mobile customers hit by price hikes have proved it's worth fighting for your rights, as some have been able to leave their contracts penalty-free after an independent arbitrator backed their complaints."

Full story here:
http://www.moneysavingexpert.com/news/phones/2013/07/t-mobile-customers-win-right-to-break-contracts-after-price-hike

Title: Re: T-Mob Users Win Right To Break Contracts .
Post by bigjohn on Jul 20^th, 2013 at 5:55am

Also as a result of this its worth noting Regulator Ofcom says it's "considering" opening a formal investigation into whether T-Mobile's terms and conditions are fair. It had previously said the approach T-Mobile had taken was "reasonable" – but it now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them.

Title: Re: T-Mob Users Win Right To Break Contracts .
Post by bazzerfewi on Jul 22^nd, 2013 at 5:25pm

ofcom - now admits it only looked at a newer set of terms which only applied to some affected customers, not all of them

What is that all about a regulatory body that only looks at selective information

AMATUERS - THEY SHOULD MAKE THEM BACK DATE THE REFUND FOR CUSTOMERS FOUND TO HAVE BEEN ROBBED