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Main Forum >> Call Providers >> Talk Talk Increase Prices From 1/10/2013
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Message started by bigjohn on Aug 3rd, 2013 at 1:48am

Title: Talk Talk Increase Prices From 1/10/2013
Post by bigjohn on Aug 3rd, 2013 at 1:48am
Its that time of the year folks where providers up the prices.First Plusnet now TT.

See:  http://sales.talktalk.co.uk/pricing/info/pricing-notification


Prices will increase for both new and existing TalkTalk customers:

Line rental: Will rise from £14.95/month to £15.40/month.

Talk Talk Essentials (a home phone and broadband package): Will rise from £6.50 to £7.50/month.

Broadband packages: The majority of TalkTalk's older broadband packages will rise by £1/month. For the full list of affected packages, see the TalkTalk website.

Anytime UK calls boost (an add-on package): Will rise from £5.00/month to £5.50/month.

Call connection fee: Will rise from 13.87p to 15p.

UK daytime rate: Will rise from 8.41p/minute to 9p/minute.

UK mobile rate: Will rise from 11.3p/minute during the day and 5.3p/minute in the evenings to 12p/minute at any time of the day.

Some NGN numbers will go up from November 2013 see TT site.

TalkTalk says customers have a 30-day period to leave penalty-free, which started ( 1st August), although they will have to argue the increase is of "material detriment" in order to do so.

Title: Re: Talk Talk Increase Prices From 1/10/2013
Post by Ian G on Aug 6th, 2013 at 9:47pm

Quote:
"Some NGN numbers will go up from November 2013 see TT site."

Interesting post.

TT have traditionally used the same call pricing as BT for 084 and 087 numbers - thereby deriving little or no financial benefit from call origination.

This price rise takes the rates for NGNs up to something that appear to be much closer to the expected new Service Charge levels that will apply once Ofcom's "unbundled tariffs" come into force.

At the point of implementation of unbundled tariffs, phone networks will no longer be allowed to charge a separate connection fee for 084, 087 and 09 numbers. That fee is currently around 14p on most landline networks. The new call cost will simply be the sum of the Service Charge and the Access Charge, both billed as per-minute rates.

I'm still trying to work out the logic of the current move. When Ofcom's unbundled tariffs come into force, I guess it will allow TT to remove the connection fee, replace it with a small Access Charge and the total call price won't change all that much. Indeed, if the Service Charge turns out to be a little less than the new call rates recently advertised, it might allow TT to impose a slightly larger Access Charge while appearing to retain or slightly reduce the overall call price.

With the imposition of unbundled tariffs comes greater visibility of the both the Service Charge and the Access Charge for what they really are. I suspect some level of competition (on Access Charges) between suppliers will ensue. I guess various companies will tweak their prices in the next few months so as to position themselves for when unbundled tariffs come into force.

One interesting point with the new rates, as advertised, is that g6 rate is 0.2p/min LESS than the rate for g11. This seems absurd until you realise that TalkTalk are receiving the call termination fees, paid by every landline and mobile phone network, for calls to the thousand GP surgeries still using 0844 numbers - most of whom are using 0844 numbers on the g6 tariff.

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