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Message started by bigjohn on Aug 28th, 2013 at 2:50am

Title: Three Introduce New Feel At Home Roaming Service.
Post by bigjohn on Aug 28th, 2013 at 2:50am
"Take your UK plan with you and Feel At Home in seven other countries around the world.

With Feel At Home, you can call or and text the UK and get online, using your current plan, in seven other countries, just like you would at home and it won’t cost a penny more. So now you can chat to your family, text your friends, post gloaty status updates and share your holiday snaps whenever you like, with no more worrying about extra charges on your bill.

Who can use Feel At Home?
Feel At Home is available to any Three customer - all Pay Monthly phone customers, SIM plans, Pay As You Go, Mobile Broadband and Business customers.

Which countries are included?
As a Three customer, you can call and text the UK and get online when in Austria, Australia, Denmark, Hong Kong, Italy, the Republic of Ireland and Sweden — just like you do at home.

So why not have a natter from Naples, send a message from Milan or even surf in Perth, without the worry of any extra charges? Just remember, if you send texts or make calls to local numbers while abroad you’ll be charged our normal roaming rates.

What do I need to use Feel At Home?
You don’t need to do a thing. It all happens automatically as soon as you arrive in an eligible country. Just wait for your phone to pick up any local mobile network and you’re good to go."

http://www.three.co.uk/Discover/Phones/Feel_At_Home

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by Ian G on Aug 28th, 2013 at 7:33am

Quote:
Just wait for your phone to pick up any local mobile network and you’re good to go.

That's new: "any local network". Previously it had to be (a) specific network(s).

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by CJT-80 on Aug 28th, 2013 at 4:05pm

bigjohn wrote on Aug 28th, 2013 at 2:50am:
"Take your UK plan with you and Feel At Home in seven other countries around the world.


Sound's very similar to the service they USED to offer, which was restricted to using a Three Network in the other countries that they operate in... A service they then cancelled!

I guess what goes around comes around!  :-/

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by bigjohn on Aug 29th, 2013 at 4:09am
Good to see more countries  will be added.

Yes similar to the old offering from a few years ago but this time  your not restricted to using a 3 network. :)

Comes with some limitations.



You can’t use your phone to tether while you’re abroad.
As in any non-UK country, you can’t call personal numbers (070), premium rate numbers beginning 09 and directory services numbers beginning 118. However, calls to numbers beginning 08 will be included in your standard allowances, and then charged at 20p per minute if you go over your allowances.
It’s designed for trips away rather than living abroad, so if you take advantage of Feel At Home but don’t use your phone in the UK at all for three months in a 12 month period, you won’t be able to use your phone abroad anymore.
You’ll be able to stream and connect to VPNs while in a Feel At Home country but both of these will be slower than they are in the UK.
If you use more than 25GB of data, 5000 texts or 3000 minutes per month in any two months within a year, you may be blocked from using these services.

Title: Three Feel At Home Roaming Service Changes,
Post by bigjohn on Dec 3rd, 2013 at 5:16pm
4 more countries now added.

Indonesia
Macau
Sri Lanka
USA

http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=subcat,varset_cat=roaming,varset_subcat=4157

You apparrently can now call 08 numbers out your inclusive minutes whilst roaming in the included countries. Which is odd because they are not inclusive in the UK.

"As in any non-UK country, you can’t call personal numbers (070), premium rate numbers beginning 09 and directory services numbers beginning 118. However, calls to numbers beginning 08 will be included in your standard allowances, and then charged at 20p per minute if you go over your allowances.


Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by CJT-80 on Dec 3rd, 2013 at 6:33pm
I cannot remember what the old roaming agreement was called...

3 Like Home perhaps... (sounds like Feel At Home).....

There was a huge outcry when then scrapped it a good few years ago now.... funny how they have improved it and brought it back ...  8-)

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by bigjohn on Dec 3rd, 2013 at 7:26pm

CJT-80 wrote on Dec 3rd, 2013 at 6:33pm:
I cannot remember what the old roaming agreement was called...

3 Like Home perhaps... (sounds like Feel At Home).....

There was a huge outcry when then scrapped it a good few years ago now.... funny how they have improved it and brought it back ...  8-)


Yes that one was called  3 Like Home .  :)

http://mobilemarketingmagazine.com/3-kills-3-home/

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by CJT-80 on Dec 4th, 2013 at 11:43am

bigjohn wrote on Dec 3rd, 2013 at 7:26pm:

CJT-80 wrote on Dec 3rd, 2013 at 6:33pm:
I cannot remember what the old roaming agreement was called...

3 Like Home perhaps... (sounds like Feel At Home).....

There was a huge outcry when then scrapped it a good few years ago now.... funny how they have improved it and brought it back ...  8-)


Yes that one was called  3 Like Home .  :)

http://mobilemarketingmagazine.com/3-kills-3-home/



8-) 8-)  Thanks BigJohn, I used to work for Three and they killed that off whist I was working for them, you can just imagine the issues it caused.. LOL

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by bigjohn on Dec 4th, 2013 at 3:07pm
We managed to beat the mainstream media in announcing the extra countries.

http://www.bbc.co.uk/news/business-25212539  :)

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by CJT-80 on Dec 5th, 2013 at 5:39pm

bigjohn wrote on Dec 4th, 2013 at 3:07pm:
We managed to beat the mainstream media in announcing the extra countries.

http://www.bbc.co.uk/news/business-25212539  :)



That link does not work for me..  :(

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by Dave on Dec 5th, 2013 at 6:08pm

CJT-80 wrote on Dec 5th, 2013 at 5:39pm:

bigjohn wrote on Dec 4th, 2013 at 3:07pm:
We managed to beat the mainstream media in announcing the extra countries.

http://www.bbc.co.uk/news/business-25212539  :)



That link does not work for me..  :(

That's because there was a space at the end of the hyperlink which I've removed now.

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by Ian G on Dec 5th, 2013 at 8:11pm
If you remove the %C2%A0 off the end of the link it then works.

Title: Re: Three Introduce New Feel At Home Roaming Service.
Post by bigjohn on Jun 5th, 2014 at 7:43pm
5 more new countries added from the 1/7/2014

France, Switzerland, Israel, Finland and Norway.


http://www.threemediacentre.co.uk/Press-Releases/Three-says-au-revoir-to-roaming-charges-in-time-for-summer-36d.aspx

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