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Main Forum >> Government and Public Sector >> Carlisle City Council's new 0845 payments number.
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Message started by Ian G on Oct 22nd, 2013 at 12:11pm

Title: Carlisle City Council's new 0845 payments number.
Post by Ian G on Oct 22nd, 2013 at 12:11pm
Carlisle City Council announced in September 2013 that their payments line was going to be changing from an 01228 geographic number to an 0845 non-geographic number on October 16th.

http://www.newsandstar.co.uk/news/carlisle-council-s-extra-charge-for-credit-card-payments-1.1088429

The new 0845 number costs up to 12p/min (plus 15p connection fee) from landlines and up to 41p/min from mobiles.

Title: Carlise CC new 0845 number heavily criticised.
Post by Ian G on Oct 22nd, 2013 at 12:12pm
Carlise City Council plans to adopt new 0845 number heavily criticised.

http://www.cumbriacrack.com/2013/10/10/city-council-moves-council-tax-payment-number-to-0845/

The 0845 number is especially expensive from a mobile, whereas an 03 number would be inclusive for very many callers.

Title: Carlisle CC ditches 0845 in favour of 0300.
Post by Ian G on Oct 22nd, 2013 at 12:13pm
Carlisle City Council ditches plan to introduce expensive 0845 number.

http://www.newsandstar.co.uk/news/carlisle-council-ditches-plan-to-introduce-expensive-0845-number-1.1092852

The change of number from 0845 to 0300 was actioned in a matter of days.

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