I see the press release about the severe weather conditions this weekend contains duff info about the cost of calls to the 03 information line.

"Real-time traffic information for England’s motorways and other strategic roads is available:

- From the web at www​.highways​.gov​.uk/​t​r​a​f​fic.
- By phone from the Highways Agency Information Line on 0300 123 5000 at any time. (Calls to 0300 numbers will cost no more than 5p per minute from a standard BT residential landline. Call charges from other landlines and mobile networks may vary, but will be no more than a standard geographic call and will be included in all inclusive minutes and discount schemes)"



http://www.highways.gov.uk/news/press-releases/highways-agency-gives-advice-for-drivers-in-wet-and-windy-conditions/

The cost of chargeable  03 calls  on BT currently are if i recall correctly are 9p a minute and up to 15p connection charge.

I wonder where they source their info. :-?

There's no need to mention any specific rates or providers.

It's already in the process of being fixed.

Ian G wrote on Oct 26^th, 2013 at 7:43pm:

There's no need to mention any specific rates or providers. It's already in the process of being fixed.

I am aware of that. Are they going to fix the website contact info as well which talks of national rate.

http://www.highways.gov.uk/about-us/contact-us/

It appears they have been quoting incorrect call charges for some time now. See : http://www.pressat.co.uk/releases/150-investment-to-boost-east-midlands-economy-as-a453-widening-starts-construction-e34c942b8dac291576056d63ea860a30/

The incorrrect mention of 5p/min call price is odd.

If they previously used an 0844 number, it's possible the pricing text wasn't updated after the change of number.

bigjohn wrote on Oct 26^th, 2013 at 6:12pm:

I see the press release about the severe weather conditions this weekend contains duff info about the cost of calls to the 03 information line. "Real-time traffic information for England’s motorways and other strategic roads is available: - From the web at www​.highways​.gov​.uk/​t​r​a​f​fic. - By phone from the Highways Agency Information Line on 0300 123 5000 at any time. (Calls to 0300 numbers will cost no more than 5p per minute from a standard BT residential landline. Call charges from other landlines and mobile networks may vary, but will be no more than a standard geographic call and will be included in all inclusive minutes and discount schemes)" http://www.highways.gov.uk/news/press-releases/highways-agency-gives-advice-for-drivers-in-wet-and-windy-conditions/ The cost of chargeable  03 calls  on BT currently are if i recall correctly are 9p a minute and up to 15p connection charge. I wonder where they source their info. :-?

Which is very odd as their contact us page gives the right call info.

:-/