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Main Forum >> Geographical Numbers Chat >> 0300 being described as Freephone.
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Message started by bigjohn on Feb 21st, 2014 at 6:56am

Title: 0300 being described as Freephone.
Post by bigjohn on Feb 21st, 2014 at 6:56am
Just a few examples of this

http://www.hatherleymanor.com/

http://www.yourbenefitsarechanging.co.uk/files/Tenant%20Guide%20to%20Welfare%20Reform.pdf

http://www.brentwood.gov.uk/index.php?cid=1807

http://www.humber.nhs.uk/services/out-of-hours.htm


Did Ofcom give this any thought about this happening i wonder, when allocating this code ?

Title: Re: 0300 being described as Freephone.
Post by Heinz on Feb 24th, 2014 at 2:56pm
The same could be said of 020 0, 0700 and 0900 numbers.

Title: Re: 0300 being described as Freephone.
Post by bigjohn on Feb 24th, 2014 at 6:11pm

Heinz wrote on Feb 24th, 2014 at 2:56pm:
The same could be said of 020 0, 0700 and 0900 numbers.


They could well be but i have never seen them could freephone numbers. Where as it seems that 0300 is described as it a fair amount.

Another example i noticed today : http://www.hastings.gov.uk/housing_tax_benefits/improving_homes/energy_efficiency/grants_discounts/

It doesnt help that one of the major suppliers advertises 03 numbers  as Mobile FreePhone Numbers

" The Benefits of using an 0333 number

Benefit from the latest 'freephone from a mobile' number
Enhance customer confidence using the free to call 0333 number "

https://www.telecomsworldplc.co.uk/numbers/0333/?gclid=CIG3zKmv5bwCFQUewwod6iMABg

Title: Re: 0300 being described as Freephone.
Post by CJT-80 on Feb 25th, 2014 at 10:35am
Good Morning bigjohn

I decided as Hastings was one of my local large councils I'd give them some feedback regarding that number.. here is what I have said:

"Just a quick note to advise you that the 03 number listed for the Energy Savings Trust here: http://www.hastings.gov.uk/housing_tax_benefits/improving_homes/energy_efficiency/grants_discounts/ is NOT Free Phone.  Free Phone is for numbers starting 080 or 0500

Calls to 03 number are charged at Standard Geographic Rates and are included in mobile and land line call packages.

It would be helpful to edit this misleading information.

Kind Regards"

Lets hope that works.  :)

Title: Re: 0300 being described as Freephone.
Post by CJT-80 on Feb 26th, 2014 at 10:14am
Received an e-mail from Hastings Borough Council to confirm it's been amended

:) :) :)

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