Hi Everybody, Great news M&S have changed all their 08 contact numbers to 03 Numbers YIPPEE!!!d

I have attempted to forward theem but I keep receiving an error message.

Hi Dave

The following numbers have been verified

Hi Dave all M&S contact numbers have now changed with immediate effect

0845 609 200 all are now 03 alternatives

To place an order, or to query, amend or cancel an existing order                     0333 014 8000
(from overseas
                                 +44 208 090 9564)

Furniture
For pre-sales enquiries           0333 014 8000

Furniture after-sales or to order 0333 014 8111 ;D ;D ;D

I am no longer getting excited by the huge number of number changes,because they are normally only altering them because they are now  required  to by law . 

Just saying. :)

Attention should focus on the small number that appear to be doing nothing to comply with the new legislation.

Other useful work includes getting the word out that callers are entitled to a refund of the excess call costs.

I appreciate that most companies are compelled to change their numbers but I believe that Sayno has done a great job

HERE  HERE to all sayno participants ;D

bazzerfewi wrote on Jun 10^th, 2014 at 12:16pm:

I appreciate that most companies are compelled to change their numbers but I believe that Sayno has done a great job HERE  HERE to all sayno participants ;D

The sayno participants have most certainly done a excellent job over the years,:) and will hopefully continue to do so in some way shape or form.

M&S insurance are still using 0844 numbers

Shame that insurance / banking is not covered by the new rules.  Goodness knows why.

http://bank.marksandspencer.com/explore/contact-us/overview/

isdoo wrote on Jun 15^th, 2014 at 7:53am:

M&S insurance are still using 0844 numbers Shame that insurance / banking is not covered by the new rules.  Goodness knows why. http://bank.marksandspencer.com/explore/contact-us/overview/

They clearly plan to switch to 0345 shortly as the new 0345  number 0345 900 0900 for M&S Bank is up and running alongside 0845 900 0900.

isdoo wrote on Jun 15^th, 2014 at 7:53am:

Shame that insurance / banking is not covered by the new rules.  Goodness knows why.

The financial services sector is regulated differently - often more strictly - than other sectors. Most of the provisions in the Consumer Rights Directive, quite rightly, would be of no relevance to banks and insurance companies and so they were not covered within its scope. (There was no specific exemption granted from particular provisions of the Directive - the financial services sector was simply not covered.)

The provisions covering customer service telephone numbers could however (indeed should) be applied equally to financial services and so efforts were made, by BIS and the fair telecoms campaign, to pursuade the Financial Conduct Authority to bring in equivalent regulations in parallel. (This was confirmed when the provisions were announced.)

Sadly Which? was also involved in these efforts and was content to declare a victory when the FCA finally announced, just over a month ago, that it would be bringing in these regulations in around twlelve months time.

This issue was discussed and explained on Money Box on 19 April - listen at http://tiny.cc/ftcrad118. (Reference is made to a previous Money Box item, which can be heard at http://tiny.cc/ftcrad105.)