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Main Forum >> Government and Public Sector >> Cotswold District Council Complaints About 0845
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Message started by bigjohn on Dec 23rd, 2014 at 6:11am

Title: Cotswold District Council Complaints About 0845
Post by bigjohn on Dec 23rd, 2014 at 6:11am
The council have responded to complaints about the use of 0845.

See statement here:

http://www.wiltsglosstandard.co.uk/news/11666552.Cotswold_District_Council_responds_to_complaints_about_emergency_phone_line/

Your see the council apparently have conveniently overlooked the cost of the  connection charge /call set up fee.

And dont appear to have taken any notice of the hint the Govt gave when they gave instructions  to their departments to switch from 08 numbers.

Title: Re: Cotswold District Council Complaints About 0845
Post by derrick on Dec 24th, 2014 at 10:15am

bigjohn wrote on Dec 23rd, 2014 at 6:11am:
The council have responded to complaints about the use of 0845.

See statement here:

http://www.wiltsglosstandard.co.uk/news/11666552.Cotswold_District_Council_responds_to_complaints_about_emergency_phone_line/

Your see the council apparently have conveniently overlooked the cost of the  connection charge /call set up fee.

And dont appear to have taken any notice of the hint the Govt gave when they gave instructions  to their departments to switch from 08 numbers.



Not condoning the use, but  from paragraph 5 re your link: - "plus a call set-up fee".

.

Title: Re: Cotswold District Council Complaints About 0845
Post by bigjohn on Dec 24th, 2014 at 10:33am

derrick wrote on Dec 24th, 2014 at 10:15am:

bigjohn wrote on Dec 23rd, 2014 at 6:11am:
The council have responded to complaints about the use of 0845.

See statement here:

http://www.wiltsglosstandard.co.uk/news/11666552.Cotswold_District_Council_responds_to_complaints_about_emergency_phone_line/

Your see the council apparently have conveniently overlooked the cost of the  connection charge /call set up fee.

And dont appear to have taken any notice of the hint the Govt gave when they gave instructions  to their departments to switch from 08 numbers.



Not condoning the use, but  from paragraph 5 re your link: - "plus a call set-up fee".

.


Thanks for mentioning that  :) what i really  meant to say was whilst they gave examples of call cost,whilst mentioning a call set up fee they never gave an example of a typical cost eg. 15p.

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