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https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi Main Forum >> Call Providers >> Hefty Voicemail Charges If Travelling Outside EU. https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1420867837 Message started by bigjohn on Jan 10^th, 2015 at 5:30am

Title: Hefty Voicemail Charges If Travelling Outside EU.
Post by bigjohn on Jan 10^th, 2015 at 5:30am

EE, Orange, T-Mobile, Virgin Mobile and Tesco Mobile customers travelling outside the European Economic Area (EEA) are being charged when someone leaves them a voicemail even if they choose not to listen to it.

Full story here:
http://www.moneysavingexpert.com/news/phones/2015/01/travelling-outside-europe-you-could-incur-hefty-voicemail-charges

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by Heinz on Jan 10^th, 2015 at 3:19pm

Apart from 'celebrities' (none of whom appear to know how to change the default password), who still uses voicemail? That's the first thing I turn off.

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by kasg on Jan 11^th, 2015 at 7:43am

Heinz wrote on Jan 10^th, 2015 at 3:19pm:

Apart from 'celebrities' (none of whom appear to know how to change the default password), who still uses voicemail?

Almost everyone, as far as I know.

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by CJT-80 on Feb 23^rd, 2015 at 6:20pm

+ 1 from me, in fact I find it invaluable if I company calls me.. that's assuming they leave a message!

:)

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by nicholas43 on Mar 1^st, 2015 at 1:32pm

-1 from me. I regard "voicemail" on mobiles as a scam. It just means I pay for a pointless minute. I cannot know whether the person I am calling (a) might, sometime, listen to a message if I leave one; or (b) is one of the too many of my relatives who do not know how to listen to any message that any fool leaves, or how to turn the blasted thing off.

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by Dave on Mar 13^th, 2015 at 10:42pm

nicholas43 wrote on Mar 1^st, 2015 at 1:32pm:

Too right! Voicemail should be off by default.

It should be used "responsibly", meaning that it's used to take calls when one is unavailable, or doesn't have a network connection and that the messages are listened to and acted on.

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by eDicky on Mar 20^th, 2015 at 9:21pm

That's strange, I am on Orange pay-monthly and I never get charged for incoming voicemail when roaming outside EEA. Could it be applicable only to more recent price plans?

Title: Re: Hefty Voicemail Charges If Travelling Outside EU.
Post by eDicky on Mar 22^nd, 2015 at 10:23am

On looking into the mystery I mentioned above, it appears that the MSE article (OP's link above) is inaccurate regarding Orange pay-monthly subscribers, for whom there are no charges for incoming voicemail when roaming anywhere. Also they can call Orange customer services on +447973100150 free of charge from anywhere in the world (with possible exceptions), contrary to the article's info. See:

http://forums.moneysavingexpert.com/showthread.php?p=67420069

So in this respect Orange still operates differently to EE and T-Mobile, an advantage for business travellers.