Virgin Money publicises 0845 607 6991 as the number for Online savings customers. The geographic number given in the database 0191 279 2055 no longer appears to work. Please could it be removed and a better alternative found.

Hi joli,

Thanks for your message and update.

This number has now been removed from the site.  There is an alternative number that should work for you - 0191 285 7191.

Please let us know how you get on with this.

Thanks
Daniel

Forum Admin wrote on Feb 28^th, 2015 at 9:48am:

This number has now been removed from the site.  There is an alternative number that should work for you - 0191 285 7191. Daniel

Thanks, but I see the 0191 279 2055 is still shown against 0845 608 1604. So I think that similarly needs to be changed.

joli wrote on Feb 28^th, 2015 at 10:08pm:

Forum Admin wrote on Feb 28th, 2015 at 9:48am: This number has now been removed from the site.  There is an alternative number that should work for you - 0191 285 7191. Daniel Thanks, but I see the 0191 279 2055 is still shown against 0845 608 1604. So I think that similarly needs to be changed.

It appears to have been updated.  :)

I did mean to post this before but in all honest I forgot,

Virgin Money seems to list a number of different 084 and 080 contact numbers for it's departments along with a few 01/02 numbers.

You can give feedback to Virgin Money here and contact them by e-mail here

For the contact option you need to select, How to make a complaint towards the bottom of the page, once you click that scroll down past all the numbers to locate the e-mail address.

I would say that if anyone banks with Virgin Money and needs to contact them, the more complaints they get, the more they are inclined to take action!