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Main Forum >> Geographical Requests >> Number for 'Renault Connected Services' https://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1440148126 Message started by Andrew POULTON on Aug 21st, 2015 at 9:08am |
Title: Number for 'Renault Connected Services' Post by Andrew POULTON on Aug 21st, 2015 at 9:08am
I need to contact them for my cars maps and live services.
[It is really Tom Tom but they cannot deal with it unless it is on the special number.] [offices are not same place] It cost £16 on the mobile last time and about 30p a minute on Virgin plan. The unverified numbers are wrong. [Go to Tom Tom or Canon uk. the number I have is:- 0844 369 0000 Customer services cannot help. No other number. If any one can suggest a phone service too FINE I was a member of 18185 Cheers Andy |
Title: Re: Number for 'Renault Connected Services' Post by CJT-80 on Aug 21st, 2015 at 1:01pm
Good Afternoon,
I decided to search for the number on-line and got this page Click Navigation And Multimedia Help, then I clicked the ">" icon on the screen and was presented with the number you have given. However beneath there are three click-able links. Carminat TomTom and TomTom Live Queries MediaNav Queries R-Link Queries I clicked Carminat TomTom.. and was presented with an e-mail address. This would be the most reasonable option to use to a: contact them and b: ask for an alternative number. For reference the e-mail address' are: carminat.helplineUK@renault.com medianav.helplineUK@renault.com R-Link.helplineUK@renault.com I hope this helps, and IF you do get an official alternative number please let us know what it is. :) |
Title: Re: Number for 'Renault Connected Services' Post by Andrew POULTON on Aug 24th, 2015 at 2:35pm
Hi CJT
Thanks for the kind reply. Sorry for the late acknowledgement. That was helpful and I asked them to ring me. I have had a call but witheld and they would/could not reveal any other number. Cheers Andy |
Title: Re: Number for 'Renault Connected Services' Post by CJT-80 on Aug 25th, 2015 at 8:58am
Thanks for letting us know Andy,
At least we know it is a way to contact them. Perhaps if they get more e-mails instead of calls they will change their contact number.. we shall see. :) |
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