Just booked car parking with this company. Still giving an 0844 number for customer service. No indication of charges.


Quote:

Thank you for using Airport Parking Shop. You should shortly receive an email confirmation from APH with whom you booked. If you do not receive this within 24 hours, please call APH on 0844 871 7477 (Quoting Ref: ******).

I suspect this is an oversight rather than deliberate. On the APH website I can't find any numbers quoted at all. They really don't want you to phone them.

SayNo gives 01342 710114 as an alternative.

The actual car park (Paige at Luton Airport) has an 0800 number.

APH give 01342 859 442  here as a contact number for Luton Bookings. I assume the calls are deal with by their Copthorne (Gatwick) Call Centre.

http://www.aph.com/parking/luton_airport/luton_paige_park_and_ride.shtml

They say here you can use that number for cancellations,and amendments.

http://www.aph.com/norobots/contact_noframe.htm

allegro wrote on Jan 28^th, 2016 at 2:29pm:

Just booked car parking with this company. Still giving an 0844 number for customer service. No indication of charges. Quote: Thank you for using Airport Parking Shop. You should shortly receive an email confirmation from APH with whom you booked. If you do not receive this within 24 hours, please call APH on 0844 871 7477 (Quoting Ref: ******). I suspect this is an oversight rather than deliberate. On the APH website I can't find any numbers quoted at all. They really don't want you to phone them. SayNo gives 01342 710114 as an alternative. The actual car park (Paige at Luton Airport) has an 0800 number.

I would definitely drop them an e-mail (the address is on their page) and point out the mistake.  I would imagine it's an oversight in their auto e-mails.

:-?