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Main Forum >> Government and Public Sector >> Northern Ireland ESA Benefit Office use of 0845
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Message started by bigjohn on Jul 17th, 2016 at 4:52am

Title: Northern Ireland ESA Benefit Office use of 0845
Post by bigjohn on Jul 17th, 2016 at 4:52am
Complaints being made that disabled people are being charged premium rates to access a government service that is cheaper in the rest of the UK,

http://www.belfasttelegraph.co.uk/news/northern-ireland/northern-ireland-people-charged-more-than-rest-of-uk-for-calls-about-disability-benefits-34859903.html

Title: Re: Northern Ireland ESA Benefit Office use of 0845
Post by Ian01 on Jul 17th, 2016 at 6:46am

The article seems to be very confused about call costs, claiming a difference between 0300 and 0345 numbers where no such difference exists. Some of the figures are from late 2013 and mid 2014, so not exactly up to date..

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