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Main Forum >> Call Providers >> Finarea breached Ofcom call cost declaration rules
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Message started by Ian01 on Apr 17th, 2017 at 11:51pm

Title: Finarea breached Ofcom call cost declaration rules
Post by Ian01 on Apr 17th, 2017 at 11:51pm

A complaint against Finarea (trading as Telediscount) about incomplete call cost information was Upheld by ASA.

https://www.asa.org.uk/rulings/finarea-sa-a16-356937.html

The statement "Calls cost 1p per minute" failed to make clear the caller's provider would add an Access Charge.


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