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SAYNOTO0870.COM › Main Forum › Geographical Requests › O2 Customer Services

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O2 Customer Services (Read 39,162 times)

carusis Newbie Offline Posts: 2	Re: O2 Customer Services Reply #30 - Apr 21^st, 2006 at 5:15pm Does anyone have an alternative number for the O2 Direct Debit Team? The non-geographical number I have been given is 08702 203 299. I don't yet know whether any of the other O2 Finance or Customer Service numbers listed here will work - I cannot call them now because they are only open 8-5, Monday-Friday. Thank you
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gtz101 Junior Member Offline Posts: 65	Re: O2 Customer Services Reply #31 - Apr 21^st, 2006 at 7:01pm yeah, everone wants to know O2's geographical numbers
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JoePublic Ex Member	Re: O2 Customer Services Reply #32 - Apr 21^st, 2006 at 7:29pm Customer Service Freephone Number 0800 005 005. Which is listed on this site.
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carusis Newbie Offline Posts: 2	Re: O2 Customer Services Reply #33 - Apr 22^nd, 2006 at 8:38am As I said, I'll try that on Monday - the Direct Debit dept is only open 8-5 Monday to Friday. Freephone numbers are useful, tho not entirely as I'll have to go find a landline phone somewhere...
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Shiggaddi

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Posts: 411
Saltash, Cornwall
Gender: male

Re: O2 Customer Services
Reply #34 - Apr 22^nd, 2006 at 10:23pm

Freephone numbers are useful, tho not entirely as I'll have to go find a landline phone somewhere...

It's been discussed somewhere on the site before, that a company issues London numbers charged at geographic rates on the 0200 range. These are used as dial through numbers for freephone numbers. Perhaps someone could point in the right direction, as it could be handy to store this in my mobile incase I need to phone a freephone number whilst out.

As for the O2 0800 number, I have called them a few times, and they ask for my number, then say I phoned the wrong department (which is of course correct, but obviously have to act dumb as I don't want to show I deliberately called the wrong department) and then put me through to the correct billing department. I've never had a problem with this method.

I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.

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Dave

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Yorkshire
Gender: male

Re: O2 Customer Services
Reply #35 - Apr 22^nd, 2006 at 10:36pm

Shiggaddi wrote on Apr 22^nd, 2006 at 10:23pm:

It's been discussed somewhere on the site before, that a company issues London numbers charged at geographic rates on the 0200 range. These are used as dial through numbers for freephone numbers. Perhaps someone could point in the right direction...

The numbers are 020 02220700 and 020 02220900. See here. Wink

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: O2 Customer Services Reply #36 - May 20^th, 2006 at 9:32pm Just found a number that answers "Welcome to O2." No idea what department it is; it seems that nearby numbers are for different companies, such as Peugeot. Perhaps it is a third party call centre. The number is 020 89732948. Other numbers answer with "Listening Company." See Listening Company, a call centre supplier.
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Tommy J Newbie Offline Posts: 1	O2 Reply #37 - Oct 19^th, 2006 at 10:41am Hi, I'm looking for a cheaper number for the mobile phone company O2's customer services. My phone is on the wonk and I want it dealt with without paying them more money on the phone. The original number is 0870 5214 000. Can anyone help me? Tom
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Dave

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Posts: 9,902
Yorkshire
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Re: O2
Reply #38 - Oct 19^th, 2006 at 2:27pm

Tommy J wrote on Oct 19^th, 2006 at 10:41am:

I'm looking for a cheaper number for the mobile phone company O2's customer services. My phone is on the wonk and I want it dealt with without paying them more money on the phone. The original number is 0870 5214 000.

There are quite a few entries for O2 in the Say no to 0870 database. An unverified entry is 0800 9777027 which is entitled "Network customer services".

« Last Edit: Oct 19^th, 2006 at 2:27pm by Dave »

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trubster Full Member Offline 10 Meg Broadband Rocks... Posts: 147 Sheffield Gender:	Re: O2 Customer Services Reply #39 - Oct 29^th, 2006 at 10:28pm Tried ringing prem rate support for O2 Online PAYG but no luck, unobtainable number, please check and remove from db... n e chance of finding number elsewhere??? anyone got ISDN??? lol
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: O2 Customer Services Reply #40 - Oct 29^th, 2006 at 10:39pm trubster wrote on Oct 29^th, 2006 at 10:28pm: Tried ringing prem rate support for O2 Online PAYG but no luck, unobtainable number, please check and remove from db... n e chance of finding number elsewhere??? anyone got ISDN??? lol Exactly which number(s) don't work?
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andy9 Supreme Member Offline Posts: 505	Re: O2 Customer Services Reply #41 - Oct 30^th, 2006 at 1:50pm I'm surprised it isn't mentioned above - from a contract phone try calling 100, which is free from payg, I believe 100 is probably chargeable
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bbb_uk Global Moderator Offline Posts: 2,041	Re: O2 Customer Services Reply #42 - Oct 31^st, 2006 at 11:06am For the record, o2 no longer have an 09x premium rate number for any of their customer services. All customer services for either Online or normal retail customers, PAYG or contract are on 0870 for which try alternatives listed in the database. Due to this I've removed all reference in the database to their old 09x numbers.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: O2 Customer Services Reply #43 - Nov 17^th, 2006 at 2:10am Just come across 0113 3881000 in the unverified database. It now has a recorded message giving various 0870 numbers for contract, pay as you go etc. However, numbers following it may be worth a try.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: O2 Customer Services Reply #44 - Nov 25^th, 2006 at 3:33am Another number that answers as "O2 Member Services" is 0113 3069265. It's not a 24 hour one.
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