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O2 Customer Services (Read 39,154 times)
carol
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O2 Customer Services
Jul 14th, 2003 at 10:02am
 
Has anyone got a geographical telephone number for 02 customer services.
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« Last Edit: Jul 16th, 2003 at 11:13am by Forum Admin »  
 
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Re:  geographic telephone numbers
Reply #1 - Jul 16th, 2003 at 11:11am
 
Carol,

Please can you supply the non-geographical number, as I may be able to find out for you.

Thanks
Daniel
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carol
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Re: O2 Customer Services
Reply #2 - Jul 17th, 2003 at 11:34am
 
Daniel, thanks for the reply, the 02 customer service number i have is 0870 5860860. Thanks Carol.
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« Last Edit: Jul 17th, 2003 at 11:37am by carol »  
 
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Re: O2 Customer Services
Reply #3 - Jul 18th, 2003 at 4:35pm
 
Their head office number is 01753 565000 - I'm not sure if they are able to put you through.

Worth a try.

Please let us know how you get on.

Thanks
Daniel
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carol
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Re: O2 Customer Services
Reply #4 - Jul 21st, 2003 at 10:54am
 
Hi Daniel,
I've just rang the number you gave me for 02 customer services (01753 565000) this is their head office  but they put me through to customer services with no problems.
                            Thanks once again,
                                        Carol.
P.S Head Office Hours are 8.30am-6.00pm. Monday -Friday.

                             
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« Last Edit: Jul 21st, 2003 at 11:02am by carol »  
 
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Dinger
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Re: O2 Customer Services
Reply #5 - Oct 11th, 2003 at 4:44pm
 
is there any other number for o2 online contrats apart from 0906 302 5151 (50p/pm)?

cheers
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Re: O2 Customer Services
Reply #6 - Oct 13th, 2003 at 12:28pm
 
anybody?
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Dinger
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Re: O2 Customer Services
Reply #7 - Jan 16th, 2004 at 11:39pm
 
Daniel, do you know of one?

Dinger Smiley
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Re: O2 Customer Services
Reply #8 - Jan 16th, 2004 at 11:48pm
 
Hi Dinger,

Have you tried the number mentioned previously ??

01753 565000

This isn't the right department, but they may put you through.

Thanks
Daniel
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Dinger
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Re: O2 Customer Services
Reply #9 - Jan 16th, 2004 at 11:51pm
 
no , I must admit, i havnt tried it yet.

I will give it a shot.

Cheers

Dinger:)
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wooley
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Re: O2 Customer Services
Reply #10 - Oct 12th, 2004 at 2:40pm
 
Dinger,
try 0870 600 3009. It's a national rate number that is an alternative to 0906 302 5151
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pauld
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Re: O2 Customer Services
Reply #11 - Oct 12th, 2004 at 4:33pm
 
There is a number listed already in the database  for an alternative to 0906 302 5151 it is 01349 885040.

As mentioned in a previous response, when they answer on the 01349 885040 they tell you that calls cost 50p a minute, but it's not the case.
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wooley
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Re: O2 Customer Services
Reply #12 - Oct 13th, 2004 at 8:33am
 
I've just tried thsi number and it says the other person has hung up!
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Re: O2 Customer Services
Reply #13 - Dec 16th, 2004 at 9:22pm
 
O2 and Customer Services should not be used in the same sentance.
Why bother ringing O2 at all, when the contract period is up.... they are history!

Even using their direct number on their bills, you still have to wait for 30 minutes or more!
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&&And your point is …??
 
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Re: O2 Customer Services
Reply #14 - Dec 22nd, 2004 at 11:08am
 
Tonynat

I couldn't agree more Angry Angry, my contract is up end Feb, where to go next is the question, anyone any recommendations ?.

I have to ring O2 with a query EVERY TIME I get a bill from them, which they SOMETIMES remember to sort out
the following month, what a pain.  Roll Eyes
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