SAYNOTO0870.COM - NTL Cable/Broadband Technical Support [Closed]

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SAYNOTO0870.COM › Main Forum › Geographical Requests › NTL Cable/Broadband Technical Support [Closed]

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NTL Cable/Broadband Technical Support [Closed] (Read 19,803 times)

Jezmond Newbie Offline Posts: 1	NTL Cable/Broadband Technical Support [Closed] Jul 24^th, 2003 at 12:25pm Anyone have this? I think they are in Swansea. Thanks Jerry ~ Edit by Dave This thread is now closed. NTL's technical support number has been changed to a 10p/min 0871 and the discussion on this number has now been combined with that of the new customer services 0845 number here.
Back to top	« Last Edit: Jun 10^th, 2006 at 2:27pm by Dave » IP Logged

kes Newbie Offline Posts: 3	NTL BROADBAND TOPSET BOX SUPPORT Reply #1 - Feb 9^th, 2004 at 8:17pm can any tell me the number for NTL BROADBAND TOPSET BOX SUPPORT . I only have 0845 650 0125 and they would not give me any other number, saying that non-geographical number did not exist ,but we know differant please help Kes
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jmc21 Newbie Offline Posts: 4	Re: NTL BROADBAND TOPSET BOX SUPPORT Reply #2 - Feb 12^th, 2004 at 7:08pm I always get support on 0800 052 2000, and follow the menu prompts. You should be put through to technical department at no cost.
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MariangelaPainFreeNurse Guest	Re: NTL BROADBAND TOPSET BOX SUPPORT Reply #3 - Apr 18^th, 2004 at 2:12pm hi I too have always got support on '0800 052 2000' weekdays 8am>8pm saturday 8am>4pm good luck!
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bren star

Guest

Re: NTL Cable Modem Support 0845 650 0121
Reply #4 - Mar 31^st, 2004 at 2:39pm

when we had that goddamnawful Wormblast virus sometime ago, i spent loads of time and money on their Tech Supp line. after about 2wks worth of wasted time and energy, i eventually got myself sorted out, and virus=free, but after awhile suss that you can:
dial 150 and ask to be put thru' to Tech Supp (tell em that you were cut off, and ringing their line is the only no. available
voila you're in, for free..
try it and see for yourself!

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MariangelaPainFreeNurse

Guest

Re: NTL Cable Modem Support 0845 650 0121
Reply #5 - Apr 18^th, 2004 at 1:38pm

I have an ntl cable modem
and needed support on more than one occasion

I have always telephoned their freephone number
and followed the prompts.. however you can always hold for an operator to answer you then put you through.. this is designed for people who do not have touchphone facilities.. I have even got tech support this way which is a designated 0870 number!
just give it a try weekdays 8am>8pm
' 0800 052 2000 '
be persistent with them.. good luck!

MariangelaPainFreeNurse Wink

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gtz101 Junior Member Offline Posts: 65	NTL Technical Support for Broadband Reply #6 - Sep 5^th, 2005 at 9:49am does anyone know their geographical number please? this is their non geograhical number 0845 650 0121
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girona002 Newbie Offline Posts: 5	Re: NTL Technical Support for Broadband Reply #7 - Sep 5^th, 2005 at 11:25pm Freephone number is 0800 052 2000 - you need to key in your whole phone number then wait till you hear the option for Broadband support
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nutellajunkie Full Member Offline [GURU MEDITATION] Posts: 191 Alba Gender:	Re: NTL Technical Support for Broadband Reply #8 - Sep 10^th, 2005 at 8:26pm yeah ntl are atleast nice enough to put you through on their freephone number if one desires.. go pay the 50p a minute number if you wish, but hey
Back to top	my patter and bletherings. Call 0800/0808/0500 with no credit! True unlimited talk/text/data. PM for recipe. IP Logged

gtz101 Junior Member Offline Posts: 65	Re: NTL Technical Support for Broadband Reply #9 - Sep 14^th, 2005 at 10:09am No, that number isn't for broadband support. I tried it, they said broadband technical support number is 0845 one as stated in original post. that 0800 number is customer service, billing related enquiries.
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girona002 Newbie Offline Posts: 5	Re: NTL Technical Support for Broadband Reply #10 - Sep 14^th, 2005 at 11:08am If you call 0800 052 2000, there IS an option for broadband tech support. I should know, I'm a TV, telephone and broadband customer. You MUST be patient and wait for the correct option as this number is their general number which covers EVERYTHING if you're willing to wait for the correct option.
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girona002 Newbie Offline Posts: 5	Re: NTL Technical Support for Broadband Reply #11 - Sep 14^th, 2005 at 11:11am gtz101, You need option 3 (faults and broadband technical support) then option 1 (broadband internet faults). I have just called them at 12.11 on 14 September!!!!! Do not post regarding inaccurate numbers without trying them first!!!!!
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gtz101 Junior Member Offline Posts: 65	Re: NTL Technical Support for Broadband Reply #12 - Sep 14^th, 2005 at 11:30am Well, I tried them earlier and it didn't work. They transfered me around to different number that they asked me to call.
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mikebrayshaw Newbie Offline Posts: 3 Worthing, UK Gender:	Re: NTL Technical Support for Broadband Reply #13 - Sep 14^th, 2005 at 11:51am I've always got through on the 0800 number quoted in replies above. But if you want to hassle them at Head Office their geographic number is 01256 752000.
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girona002 Newbie Offline Posts: 5	Re: NTL Technical Support for Broadband Reply #14 - Sep 14^th, 2005 at 12:01pm gtz101, try calling in the way I've said if you choose any option other than the correct broadband faults option above you WILL be told to call the 0845 number. Believe me, it's happened to me!!!! Just make sure you follow my instructions to the letter and you should get through. I've never had any problems.
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