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Sky Customer Services (Read 2,390,423 times)
greg1
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Re: Sky Customer Services
Reply #210 - Apr 13th, 2007 at 9:08am
 
got through to 01506 831781 10 minutes ago (thursday) so its still working. and it only took 2 minutes to get through
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saynonto0871
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Re: Sky Customer Services
Reply #211 - Apr 13th, 2007 at 9:40am
 
Still works as of today, Fri. Through in 2 mins without the annoying 10 level button pressing tree.
Better than 10 mins on hold before giving up on the 0870 no yesterday.
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« Last Edit: Apr 13th, 2007 at 9:42am by saynonto0871 »  
 
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mjcairney
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Re: Sky Customer Services
Reply #212 - Apr 16th, 2007 at 10:14am
 
Also got through on this number this morning - thanks.   Smiley

Cheers,

Martin.
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mls
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Re: Sky Customer Services
Reply #213 - Apr 17th, 2007 at 3:24pm
 
greg1 wrote on Apr 13th, 2007 at 9:08am:
got through to 01506 831781 10 minutes ago (thursday) so its still working. and it only took 2 minutes to get through

I just used this number (2.45pm, Tuesday 17 April) and got through to an adviser in about three minutes, so it still works and saved me a fortune as I knew it would be a long call. I also used 18185 to dial out, so this 30 minute call cost me just 5p! MLS
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garf2007
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Re: Sky Customer Services
Reply #214 - Apr 17th, 2007 at 9:28pm
 
mls wrote on Apr 17th, 2007 at 3:24pm:
greg1 wrote on Apr 13th, 2007 at 9:08am:
got through to 01506 831781 10 minutes ago (thursday) so its still working. and it only took 2 minutes to get through

I just used this number (2.45pm, Tuesday 17 April)


^^^Same here @ 9.20pm

Almost fainted when the previous number stop working.  Great site!!
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vranjit
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SKY DIGITAL
Reply #215 - Apr 18th, 2007 at 10:30am
 
Sky Digital's customer services no. 0870 2404040 has a geographical alternative: 01506 831782 - this latter number has now been barred with the message " this service is no longer available " and then directs back to the 0870 number !
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Dave
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Re: SKY DIGITAL
Reply #216 - Apr 18th, 2007 at 1:04pm
 
vranjit wrote on Apr 18th, 2007 at 10:30am:
Sky Digital's customer services no. 0870 2404040 has a geographical alternative: 01506 831782 - this latter number has now been barred with the message " this service is no longer available " and then directs back to the 0870 number !

Try other numbers in the sequence and see what you get: 01506 831783, 4, 5 and the other way: 831779, 78, 77 etc
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vranjit
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Re: Sky Customer Services
Reply #217 - Apr 18th, 2007 at 2:55pm
 
Thanks Dave, 01506 831783 worked like a charm to customer services. I think the problem is that people may be looking up geographical alternatives on this site, calling them and then boasting that they are not using the 0870 number. The company then becomes aware of the bypass and changes it's numbers. So everyone, please keep them in the dark.
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minniemax
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Re: Sky Customer Services
Reply #218 - Apr 18th, 2007 at 3:23pm
 
vranjit wrote on Apr 18th, 2007 at 2:55pm:
Thanks Dave, 01506 831783 worked like a charm to customer services. I think the problem is that people may be looking up geographical alternatives on this site, calling them and then boasting that they are not using the 0870 number. The company then becomes aware of the bypass and changes it's numbers. So everyone, please keep them in the dark.


You need to be a bit sneaky though as I was asked how I got hold of the number i used the last time I called Sky - I said a friend had given it to me!!
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vranjit
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Re: Sky Customer Services
Reply #219 - Apr 18th, 2007 at 4:15pm
 
There is no need to be sneaky 'minniemax', if they ask you just say 'i am not telling you' and let them stew in their own juices.
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Restless2100
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BSKY- FREE PHONE
Reply #220 - Apr 19th, 2007 at 12:14pm
 
I have been using 0800 051 2593 to phone sky but this has now been stopped. Does anyone have a new free number as this has happened before?
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Dave
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Re: BSKY- FREE PHONE
Reply #221 - Apr 19th, 2007 at 12:20pm
 
Restless2100 wrote on Apr 19th, 2007 at 12:14pm:
I have been using 0800 051 2593 to phone sky but this has now been stopped. Does anyone have a new free number as this has happened before?

Nearby 0800 numbers seem to also be Sky. Some are as 2593 and don't work. Try changing the last digit to 7, it asks for your home phone number.
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Restless2100
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Re: Sky Customer Services
Reply #222 - Apr 19th, 2007 at 12:48pm
 
This only takes you through to sky broadband, any other numbers?
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Dave
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Re: Sky Customer Services
Reply #223 - Apr 19th, 2007 at 12:55pm
 
Restless2100 wrote on Apr 19th, 2007 at 12:48pm:
This only takes you through to sky broadband, any other numbers?

Like I say, other nearby numbers are also Sky. Try calling them and see whether you get through to CS.
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Restless2100
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Re: Sky Customer Services
Reply #224 - Apr 19th, 2007 at 12:59pm
 
Tried changing the last digit to all numbers from 0 to 9 nothing works they have all been blocked.
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