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Sky Customer Services (Read 2,399,855 times)
Dave
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Re: Sky Customer Services
Reply #225 - Apr 19th, 2007 at 12:06pm
 
Restless2100 wrote on Apr 19th, 2007 at 11:59am:
Tried changing the last digit to all numbers from 0 to 9 nothing works they have all been blocked.

Going downwards, 2589, 88, 87 etc and up 2600, 01, 02 etc are Norwich Union numbers.

I've just called 08000512590 and it starts of with some music and Sky propaganda. Then you are put on what appears to be hold because the lady apologises for keeping you waiting.  Undecided
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RickyB
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Re: Sky Customer Services
Reply #226 - Apr 20th, 2007 at 5:21pm
 
Hi
Just used his number - 01506 831783. Worked a treat. Got straight through no problems.
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hopefulljohn
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Sky geographical numbers
Reply #227 - Apr 20th, 2007 at 12:57pm
 
None of the numbers on the site for sky work, re geographical or 0800.
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cradleoffilth
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got sky 0800 number anyone want it
Reply #228 - Apr 20th, 2007 at 6:49pm
 
got talking to a sky guy and I was complaining to him about how it cost so much to call sky so that nice gentleman gave this number and you get straight through here it is


0800 234 6019

So do i get a blue peter badge or what
cheers
Andy
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daveo1
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Re: Sky Customer Services
Reply #229 - Apr 21st, 2007 at 10:55am
 
Cheers Andy,just used that no and got straight through to cust servs.

Thanks again  Smiley
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royzee
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Re: Sky Customer Services
Reply #230 - Apr 21st, 2007 at 11:53am
 
Thanks Andy, this one certainly worked for me.
Got through in less than a minute, for a Saturday call this is fantastic.
Smiley

Kind Regards

Roy
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mls
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Re: got sky 0800 number anyone want it
Reply #231 - Apr 21st, 2007 at 12:38pm
 
cradleoffilth wrote on Apr 20th, 2007 at 6:49pm:
0800 234 6019
Thanks Andy, this worked for me too. And the woman I spoke to was lovely - very friendly and very helpful - which was a bonus! MLS
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minniemax
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Re: got sky 0800 number anyone want it
Reply #232 - Apr 21st, 2007 at 3:26pm
 
Thanks Andy

cradleoffilth wrote on Apr 20th, 2007 at 6:49pm:
got talking to a sky guy and I was complaining to him about how it cost so much to call sky so that nice gentleman gave this number and you get straight through here it is


0800 234 6019

So do i get a blue peter badge or what
cheers
Andy

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BeLGaRaTh
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Re: Sky Customer Services
Reply #233 - Apr 25th, 2007 at 9:56pm
 
Hmm Bizarre, just tried the new 0800 number and after explaining my problem (HD box gone screwy, goes into standby every night and doesn't return, forcing a reboot if anyone is interested Smiley) was advised that I shouldn't be using this number and to call 08702 404040 (which as far as I know is their customer service number?)

A couple of things come to mind, how did they know I was not ringing the 404040 number? and also they knew my contact details etc before I gave them, I had to verify them, possibly due to caller ID? (this asks another question, the normal 404040 doesn't have this facility so do they use this to check who is calling and hence why they block the numbers eventually?)
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Heinz
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Re: Sky Customer Services
Reply #234 - Apr 26th, 2007 at 8:54am
 
BeLGaRaTh wrote on Apr 25th, 2007 at 9:56pm:
Hmm Bizarre, just tried the new 0800 number and after explaining my problem (HD box gone screwy, goes into standby every night and doesn't return, forcing a reboot if anyone is interested Smiley) was advised that I shouldn't be using this number and to call 08702 404040 (which as far as I know is their customer service number?)

A couple of things come to mind, how did they know I was not ringing the 404040 number? and also they knew my contact details etc before I gave them, I had to verify them, possibly due to caller ID? (this asks another question, the normal 404040 doesn't have this facility so do they use this to check who is calling and hence why they block the numbers eventually?)

You used the wrong number.

The number is 141 0800 234 6019
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After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
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remus
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Re: Sky Customer Services
Reply #235 - May 2nd, 2007 at 10:53am
 
Just rang the 0800 number, sorry did not read about 141 till after. your telephone number must bring up your account details, as I did not mention this once, and was not asked to verify Roll Eyesthe very nice lady had to speak to customer service to answer my query. which has been sorted at no additional cost to me. thank you for that Grin
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lesleyn
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Re: Sky Customer Services
Reply #236 - May 6th, 2007 at 3:52pm
 
Just thought I'd post to say thanks to Andy.

Number (0800 234 6019 ) was good for me today. Got through quickly, asked few general questions about package but since person was unsure about a phone related query he transferred me to a Sky Talk person.

Regards
Lesley Smiley
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domg
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Re: Sky Customer Services
Reply #237 - May 8th, 2007 at 10:45am
 
This number now appears to have been blocked.  Do they read this thread?

Can anyone email me with a successful number?

dom

lesleyn wrote on May 6th, 2007 at 3:52pm:
Just thought I'd post to say thanks to Andy.

Number (0800 234 6019 ) was good for me today. Got through quickly, asked few general questions about package but since person was unsure about a phone related query he transferred me to a Sky Talk person.

Regards
Lesley Smiley

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Re: Sky Customer Services
Reply #238 - May 9th, 2007 at 8:46am
 
Just tried the 141 0800 2346019 for the second time this week. 1st time v.successful and today there is an automated message giving the 0870 number to call! Have they decided to close this door?
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domg
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Re: Sky Customer Services
Reply #239 - May 9th, 2007 at 9:46am
 
Yes, they close them pretty quickly!  It must be that they keep a watch on this site, I guess...

edenc wrote on May 9th, 2007 at 8:46am:
Just tried the 141 0800 2346019 for the second time this week. 1st time v.successful and today there is an automated message giving the 0870 number to call! Have they decided to close this door?

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