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SAYNOTO0870.COM › Main Forum › Geographical Requests › Sky Customer Services

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Sky Customer Services (Read 2,396,694 times)

oak25 Newbie Offline Posts: 4 sheffield Gender:	Re: Sky Customer Services Reply #420 - Mar 29^th, 2008 at 12:05pm Ha! Just noticed. Price increase to 0870 etc efective 15th April. Free calls to Sky efective 1st july. Good one.
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ukellie Newbie Offline Posts: 1	Re: Sky Customer Services Reply #421 - Mar 29^th, 2008 at 4:57pm just tried the 01506421884 and got straight thgrough no options ie press this number etc great site regards ukellie
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loujac10 Newbie Offline Posts: 2	sky numbers Reply #422 - Mar 29^th, 2008 at 9:22pm any new numbers for sky, i have tried all posted on the forum and tried in vain to search for alternative numbers, any advice would be greatfully appreciated. Thanks
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #423 - Mar 29^th, 2008 at 10:09pm Which numbers have you tried? 01506 421884 was reported as working earlier today.
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loujac10 Newbie Offline Posts: 2	Re: Sky Customer Services Reply #424 - Mar 29^th, 2008 at 10:26pm Thanks just tried that just keeps saying call failed but i have got through to them on a freephone number, waited 25 minutes though but great guy helped me out, going to add it to the list now number is 0800 051 2595 had to press loads of buttons though but it was free A big thank you though for replyingxx
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #425 - Mar 30^th, 2008 at 9:07pm Thanks for letting us know about that number. Did you try any of the other numbers listed?
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mixedgreens Newbie Offline Posts: 1	Re: Sky Customer Services Reply #426 - Apr 1^st, 2008 at 9:18am Just called the 01506421884 and got through. 2 min wait pre-10am.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #427 - Apr 1^st, 2008 at 11:52pm Cheers for that mixedgreens and welcome to the forum .
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stuartr

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Re: Sky Customer Services
Reply #428 - Apr 2^nd, 2008 at 12:13pm

Thanks mixedgreens. Having spent nearly an hour trying to get through on the 0870 number over the last few days, I tried the 01506 421884 this afternoon and got straight through.

Please note that this number rings straight through to an operator, without all the menus. Based on the on hold messages, I think it is the "pubs" support section.

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Terminal Newbie Offline Posts: 1	Re: Sky Customer Services Reply #429 - Apr 2^nd, 2008 at 5:59pm I've just successfully used the 0800 051 2595 number, an instant response at 18:22 hrs (BST), it's just a shame that I've had to use it to cancel my subscription as Sky appear to have absolutely no consideration for existing customers.
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jgxenite

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Re: Sky Customer Services
Reply #430 - Apr 2^nd, 2008 at 6:45pm

List of currently working Sky numbers:

Customer Services - 0800 051 2595, 01506 831 781 (TBC), 01506 421 884, 01506 421 702
"TiVo" Customer Service - 01506 421 710 (will deal with normal customer service enquiries)
Sky Anytime - 01506 421 895 (ignore "star" prompts)
"Activation Line" - 01506 421 832 (TBC)

Please can you try the (TBC) numbers before the confirmed numbers, and let us know if they work or don't work.

As always, let us know if any of the currently working numbers stop working!

« Last Edit: Apr 2^nd, 2008 at 6:46pm by jgxenite »

I don't mind helping you with your request as long as you read the instructions!

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operator Newbie Offline Posts: 22 Aberdeen (originally Glasgow) Gender:	Re: Sky Customer Services Reply #431 - Apr 3^rd, 2008 at 9:51pm The following two numbers do not work for sky ; 01506 421 734 01506 421 741.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #432 - Apr 3^rd, 2008 at 9:53pm What are those numbers for? What do you get when you call them?
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forrester

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Re: Sky Customer Services
Reply #433 - Apr 4^th, 2008 at 10:38am

thanks loads to all on here

i spent literally hours on the phone to sky yesterday trying to complain and then trying to complain about not being able to get through to complain!

but after reading the discussions about sky on this forum this morning i thought i'd try for a goodwill payment against phone calls. so tried a couple of numbers and got through on 01506 421778 (from a thread from oct 2007) where the guy was really helpful and polite and gave me £5 back. hooray!

thanks everyone, will be using this site all the time form now on

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #434 - Apr 4^th, 2008 at 10:54am Thanks for confirming that number is working . I'll add it to the list of working numbers when I next do my summary.
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