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SAYNOTO0870.COM › Main Forum › Geographical Requests › Sky Customer Services

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Sky Customer Services (Read 2,397,036 times)

Luxembourg_Par

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Re: Sky Customer Services
Reply #480 - May 13^th, 2008 at 12:24pm

jgxenite wrote on May 13^th, 2008 at 11:00am:

While I appreciate that you do not like Indian call centres (I don't know anyone that does), please keep your unconstructive comments off the forum.

Which 01506 number are you calling? Are you calling the customer services (01506 421712) number?

Unconstructive?
Well thanks.

I was asking if any numbers went directly to another non-indian centre, as I usually end up getting frustrated spending 20-25 minutes for simple requests...

I called using 01506 421 702/721 & 712

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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #481 - May 13^th, 2008 at 12:33pm By unconstructive, I meant your personal opinions of the people in the call centre, that was all. Have you tried 01506 421884? I've never had to ring Sky, so I don't know how they transfer you. You could try asking politely if you could be transferred to the UK billing department.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Sky Customer Services Reply #482 - May 25^th, 2008 at 1:31pm Sky numbers are also 01506 484xxx.
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poppy9988 Newbie Offline Posts: 1	Re: Sky Customer Services Reply #483 - May 29^th, 2008 at 7:27pm Any word on a new 0800 no? The last one seems to have been discontinued
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #484 - May 29^th, 2008 at 7:34pm Sky doesn't provide any 0800 numbers (as far as we are aware). What is wrong with the 01506 numbers already provided?
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nottud Newbie Offline Posts: 2	Re: Sky Customer Services Reply #485 - Jun 2^nd, 2008 at 6:44pm Have just had a problem with my sky receiver and can confirm that 01506 421884 works fine in the evening (7:30pm). Switched over automatically to a call centre (UK based !) and only had to wait for 2 minutes. Great site, and will keep visiting frequently.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #486 - Jun 2^nd, 2008 at 7:36pm Nottud, welcome to the forum and thanks for confirming that the number is continuing to work .
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dougtucker

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Re: Sky Customer Services
Reply #487 - Jun 4^th, 2008 at 4:03pm

nottud wrote on Jun 2^nd, 2008 at 6:44pm:

Have just had a problem with my sky receiver and can confirm that 01506 421884 works fine in the evening (7:30pm).
Switched over automatically to a call centre (UK based !) and only had to wait for 2 minutes.

Great site, and will keep visiting frequently.

Can confirm this works in the daytime too. Well it does at 16:30

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AlanTozer Newbie Offline Posts: 1	Re: Sky Customer Services Reply #488 - Jun 5^th, 2008 at 11:26am Used the 01506 421884 number yesterday, brilliant - straight through to operator. Just received a call back from customer services and the number displayed was 08003 896818
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Dave

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Re: Sky Customer Services
Reply #489 - Jun 5^th, 2008 at 11:32am

AlanTozer wrote on Jun 5^th, 2008 at 11:26am:

Used the 01506 421884 number yesterday, brilliant - straight through to operator. Just received a call back from customer services and the number displayed was 08003 896818

0800 3896818 has a recording saying it is The Listening Company and that they have called you on behalf of one of their clients.

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redball Newbie Offline Posts: 1	Re: Sky Customer Services Reply #490 - Jun 7^th, 2008 at 7:27pm I too have just used 01506 421884. No queuing, no pressing numbers for this or that - got straight through to a lovely lady in Scotland who answered my questions regarding home moving without problem. (call made approx 8.15pm on a saturday)
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Dave

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Re: Sky Customer Services
Reply #491 - Jun 7^th, 2008 at 7:51pm

redball wrote on Jun 7^th, 2008 at 7:27pm:

I too have just used 01506 421884. No queuing, no pressing numbers for this or that - got straight through to a lovely lady in Scotland who answered my questions regarding home moving without problem. (call made approx 8.15pm on a saturday)

I've added this to the main entry in the "other info" column. The main alternative has a menu for Sky Talk/Sky TV enquiries. Search for

sky

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greyjaybee Newbie Offline Posts: 11 SouthWest UK Gender:	Re: Sky Customer Services Reply #492 - Jun 8^th, 2008 at 11:58am Called 01506-421884 late Saturday evening, waited about 3 minutes and got a charming Scot chap who helped me with a Sky+ problem. Delighted and thanks to everyones input here who have helped save me a little money
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Sky Customer Services Reply #493 - Jun 9^th, 2008 at 10:58pm Sky numbers are also 01666 537000 onwards. Introduce a Friend is 01666 537009 /10 /11 /12 /13 /14.
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ciderman74

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Posts: 1

Re: Sky Customer Services
Reply #494 - Jun 10^th, 2008 at 8:48pm

Thanks for everyones help!

I used the 01506 421884 number to contact Sky to downgrade my package tonight and the total length of my call including being transferred to another operator and her offering me a deal was 9 minutes!!

She also said that I could save money on my call to Sky if I was a Sky Talk customer, but I never told her that I used this site and my monthly minutes plus stop the clock on my Vodafone mobile Grin

Thanks again everyone, this site is great

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