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SAYNOTO0870.COM › Main Forum › Geographical Requests › Sky Customer Services

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Sky Customer Services (Read 2,397,695 times)

nrg710 Newbie Offline Posts: 10 UK Gender:	Re: Sky Customer Services Reply #600 - Jan 11^th, 2009 at 12:45pm 01506 677000 now rings once, and then a scottish lady's voice says :"this service is no longer available". Why can't these b*stards realise that their prospective customers are being put off by 0870 numbers?
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Sky Customer Services Reply #601 - Jan 11^th, 2009 at 12:53pm That suggests that the number is still connected to Sky, but with an "internal" message. Perhaps try other numbers in the 677 range - 677001, 677002... Please report back any success you have.
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NGMsGhost Supreme Member Offline The Forum Ghost of NonGeographicalMan<b r /> Posts: 2,720 Surrey, United Kingdom Gender:	Re: Sky Customer Services Reply #602 - Jan 11^th, 2009 at 4:39pm nrg710 wrote on Jan 11^th, 2009 at 12:45pm: 01506 677000 now rings once, and then a scottish lady's voice says :"this service is no longer available". 020 7979 9500 still works fine to reach accounts/customer services staff at Sky if you select 1 at the first menu and then 1 again at the next menu.
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jasonbh Newbie Offline Posts: 1	Re: 020 7979 9500 is Open 24/7 Reply #603 - Jan 12^th, 2009 at 9:34am Dave wrote on Dec 31^st, 2008 at 8:14pm: Having said that, numbers like 020 7979 9540 go straight to a Sky operator. This number definately works and is quick and fast. Lady very helpful when i asked about my account and the sports package query.
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redmohican Newbie Offline Posts: 2 London Gender:	Re: Sky Customer Services Reply #604 - Jan 13^th, 2009 at 1:14pm Thankyou thankyou thankyou. After receiving my bill today with a total of £25.00 worth of calls to Sky's 0844 number, I looked on here (thought it was only for 0870 numbers, sorry), and got through perfectly on the 0207 979 9540/9500 numbers. Wooooo! thankyou to this site you're saving me money already
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spencel Newbie Offline Posts: 3 N Ireland Gender:	Re: Sky Customer Services Reply #605 - Jan 13^th, 2009 at 6:59pm Now gives the message "This service is no longer available" and disconnects!
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Mungo Newbie Offline Posts: 1	Re: Sky Customer Services Reply #606 - Jan 13^th, 2009 at 7:30pm Hi all I have just spent the last 30 Mins ringing all the 01506 numbers for SKY and NONE work all you get is sorry this sevice is no longer available so looks likw we have had it. Mungo
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paddywinkles Newbie Offline Posts: 1 uk Gender:	Re: Sky Customer Services Reply #607 - Jan 14^th, 2009 at 3:16pm Just tried this number 01506 677000 and it's no longer available.
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Fizz Newbie Offline Posts: 1	Re: Sky Customer Services Reply #608 - Jan 15^th, 2009 at 10:24am The 01506 677000 number and 01506 831702 numbers no longer work saying they are disconnected. I tried the 020 7979 9500 and after a series of menus got through to where I needed to be no problems.
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Sky Customer Services Reply #609 - Jan 15^th, 2009 at 11:22pm 01506 677000 through to 677004 answer "This service is no longer available." 677005 says that the department is closed as do following numbers. Let us know whether this is a suitable alternative.
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Champagne_Girl Newbie Offline Posts: 1	Re: Sky Customer Services Reply #610 - Jan 16^th, 2009 at 6:54pm I suspect the lines were shut at 11.22pm. I have today got through with no trouble on 01506 677005. However, 01506 831055 and 831702 are no longer active - they have an answer phone message telling you "no longer available" and then you are disconnected. Hope that helps
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Dave

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Posts: 9,902
Yorkshire
Gender: male

Re: Sky Customer Services
Reply #611 - Jan 16^th, 2009 at 8:41pm

Champagne_Girl wrote on Jan 16^th, 2009 at 6:54pm:

I suspect the lines were shut at 11.22pm. I have today got through with no trouble on 01506 677005.

I've just tried it and I think it answered as 677000 used to before they stopped it.

Champagne_Girl wrote on Jan 16^th, 2009 at 6:54pm:

However, 01506 831055 and 831702 are no longer active - they have an answer phone message telling you "no longer available" and then you are disconnected.

I have removed these.

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dlozuk Newbie Offline Posts: 1	Re: Sky Customer Services Reply #612 - Jan 18^th, 2009 at 8:56pm 020 7979 9500 EXCELLENT worked... Got through after going through menu and downgraded my Sky package. THANK YOU
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PoochJD Newbie Offline Posts: 10	Re: Sky Customer Services Reply #613 - Jan 19^th, 2009 at 5:57pm HI, Thanks too, from me! I've just used the new 0207 number shown in "dlozuk's" post directly above this one, and got straight through to Sky to do a move/re-install for my Sky Digital service, for when I move on Monday! Pooch
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mrdavidhercock Newbie Offline Posts: 1	Re: Sky Customer Services Reply #614 - Jan 23^rd, 2009 at 5:57pm Just Used 01506 677005, worked a treat, rather lengthy menu but it worked. Total call time 32 mins. Thanks for a brilliant web site. Also tried the 0207 number kept getting number busy, well it would be would`nt it.
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