jgxenite wrote on Apr 21
st, 2008 at 10:53am:
… Also, thanks for confirming that 01442 456000 no longer works.
It "no longer works". In what way does it "not work" I wonder?
It is in fact still in service and has a recording played out when called stating that it is "no longer in service". This suggests that it still goes through to the 3 office as it did so before and is probably one of a block of numbers they have. Simply removing it from the database may mean we loose this vital clue.
Indeed, subsequent numbers answer as "3". They request payment cards ie Maestro etc.
456xxx:
001 through to 049
Sales all the same and are also the same as 0800 3586796 and 0870 7330330
050 Menu for 1) mobile and 2) broadband service
the same as 0870 7330333!051 as 001
052 as 001
053 says that before you are transferred to customer services agent, do you want to participate in feedback about today's call? It then goes through to the queue.
054 says that the department is now closed (no idea which one) and that they are open Mon-Fri 9:00-17:30
055 as 054
056 You were called about a new service - can be connected to an advisor
057
Straight to customer services - no menu058 Customer Options Team
059 Employee Offer Line
060 3 Payments
061 as 060
062 as 060
063 as 060
064 3 Automated Payments System
065 as 064
066 through to 075 as 001
076 This department is now closed. It is open Mon-Fri 8:30-17:00
077 through to 099
as 050100 No longer in service
101 No longer in service
102 through to 111 as 001
112 No longer in service
113 through to 121 as 001
122 Recently called about a "fantastic product"
123 Phone Insurance Activation
124 Orders menu
125 through to 194
as 050195 "Welcome to 3" followed by "calls may be recorded", then straight through to customer services
196 Dep't closed (Scottish voice). Opening hours Mon-Wed 0800-2100 Thu-Fri 0800-2200 Sat 0900-2000 Sun 1000-1800
197 No longer in service
198
as 050199 through to 200 as 001
0845 3550397, 0800 3586795 and 0800 3589571 answer the same and go straight to a queue.
0800 3586806 says you were recently called about a "fantastic" product from 3 and can put you through - Scottish voice, so maybe goes through to Glasgow office
01628 765000 appears to be switchboard as it now says the offices are now closed and offers no way of forwarding calls outside office hours.
0141 81436xx:
600 3 Mobile Device Repairs
601 Technical Repair Line
602 TRS
605 Technical Repair Line