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SAYNOTO0870.COM › Main Forum › Geographical Requests › Ebuyer

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Ebuyer (Read 136,841 times)

LeeUK

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Posts: 36
NE UK
Gender: male

Ebuyer.com Returns Department
Reply #30 - Apr 29^th, 2008 at 2:55pm

Hi,

Trying to return an LCD TV I bought from Ebuyer.com at the weekend which turns out to have lousy picture and sound quality despite the 5 star customer reviews it had.

Filled out the RMA request online and now it's telling me to phone their technical support team on 0870 467 5191 who will be able to review my request fully.

I've searched the forum for a geographic number of their returns department but didn't come up with one.

The online returns system has given me an address to return the item to once I phone and get the RMA number:

Returns Department
Ebuyer (UK) Ltd
PO Box 222
Howden
DN14 7UW

I've looked all over the Ebuyer.com website and can only find nasty looking 0872 and 0871 numbers.

Thanks.

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jgxenite

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read the instructions!!

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Re: Ebuyer.com Returns Department
Reply #31 - Apr 29^th, 2008 at 2:59pm

We have several threads running about ebuyer. We have not yet managed to uncover an alternative (they seem very secretive about it!) You should be able to contact them through the website (they might even do call back if you ask). Absolutely refuse to ring the 087x numbers, and if they won't do call back, insist they give you an alternative.

I'd also recommend shopping elsewhere at suppliers that don't use 08xx numbers.

I don't mind helping you with your request as long as you read the instructions!

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Ebuyer.com Returns Department Reply #32 - Apr 29^th, 2008 at 3:01pm jgxenite wrote on Apr 29^th, 2008 at 2:59pm: We have several threads running about ebuyer.... I believe that they've all been joined together and are all in this thread. I have joined LeeUK's post to it.
Back to top	« Last Edit: Apr 29^th, 2008 at 3:01pm by Dave » IP Logged

LeeUK Newbie Offline Posts: 36 NE UK Gender:	Re: Ebuyer Reply #33 - Apr 29^th, 2008 at 3:05pm Thanks, I'll email them and try and get a ring back. If they refuse I'll just return the TV and contact my credit card. This was the first time I've used Ebuyer and wont be using them again.
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Ebuyer Reply #34 - Apr 29^th, 2008 at 3:07pm Well, ebuyer can be OK as long as you don't have to ring them! That is the only (fairly major) drawback to buying anything with them - that and the fact they are an internet only business - you can't go into a local store and get help from them.
Back to top	I don't mind helping you with your request as long as you read the instructions! IP Logged

mal-3 Newbie Offline Posts: 11	Ebuyer customer services? Reply #35 - Jul 2^nd, 2008 at 10:52am Anyone help with an Ebuyer number for customer services. Can only find technical support 0870 942 0780 or 02080994712, and they won't put me through. TIA Ebuyer (UK) Limited Howden East Yorkshire DN14 7UW 0871 5213300
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mistryd

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Posts: 2

Ebuyer
Reply #36 - Jul 15^th, 2008 at 2:10pm

Hi,

I am looking into buying an LCD tv from a website called www.ebuyer.com
I know that they give free delivery. But I want to discuss what kind of wall bracket I need for my room.

So, the company is Ebuyer
I want to call them for some assistance whilst buying the LCD tv as I don not know much about them
The Company is based in Howded - Their address is: Ebuyer (UK) Ltd, Howden, East Yorks, DN14 7UW

I would really appreciate your help in finding a geographical number to contact them

They have provided two numbers.... 1) For general enquiries : 0871 521 33 00 2) For product advice: 0872 111 22 22

Once again thank you for reading my request and good luck in finding the number!!

Grin

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sherbert Supreme Member Offline Posts: 2,011 Gender:	Re: Ebuyer Reply #37 - Jul 15^th, 2008 at 3:14pm I have found this one...0845 123 1100...which should prove cheaper, especially after 6 oclock from a BT land line. They are open until seven. Hope that helps
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mistryd Newbie Offline Posts: 2	Re: Ebuyer Reply #38 - Jul 15^th, 2008 at 3:47pm Thanks a lot Sherbert This will be very helpful For future reference, if someone could still find a geographical number, it'd be great for everyone
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floella2 Junior Member Offline Posts: 91	Re: Ebuyer Reply #39 - Jul 22^nd, 2008 at 5:08pm Number doesn't work. All I can really suggest is pressing * 10 times as soon as you get the first announcement. This bypasses the menu system & should save about a minute. Cheers
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Gene_Nygaard Newbie Offline Posts: 1	STD Number for Ebuyer (ltd) Uk Reply #40 - Sep 18^th, 2008 at 7:38pm I am trying to find an alternative number other than 0870 or 0871 or 0845 for a company called Ebuyer (ltd) Uk, located at Howden, East Yorkshire, DN14 7UW. Any help would be greatly appreciated. Many thanks
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irrelevant Senior Member Offline Posts: 409	Re: STD Number for Ebuyer (ltd) Uk Reply #41 - Sep 18^th, 2008 at 10:40pm Google comes up with this number.... 01430 433 616 depends which department you want I guess.
Back to top	« Last Edit: Sep 18^th, 2008 at 10:40pm by irrelevant » IP Logged

Dave

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Re: STD Number for Ebuyer (ltd) Uk
Reply #42 - Sep 18^th, 2008 at 11:31pm

Gene_Nygaard wrote on Sep 18^th, 2008 at 7:38pm:

I am trying to find an alternative number other than 0870 or 0871 or 0845 for a company called Ebuyer (ltd) Uk, located at Howden, East Yorkshire, DN14 7UW.
Any help would be greatly appreciated. Many thanks

irrelevant has found the best clue yet we have to finding the number for Ebuyer. The number given is probably a clue. Perhaps someone could try some 01430 4336xx numbers.

« Last Edit: Sep 23^rd, 2008 at 6:47pm by Dave »

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jrawle

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Didcot, Oxfordshire
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Re: Ebuyer
Reply #43 - Sep 23^rd, 2008 at 10:39am

While I don't like the use of a rip-off 087 number, it has to be remembered that eBuyer is primarily an online shop. They provide an online returns facility, and an eNotes system. I've certainly never had the need to contact them by phone.

There is now also a very busy discussion forum at http://forums.ebuyer.com/
As well as lots of other customers who can give advice, eBuyer staff and others with inside knowledge lurk there too. It's probably more useful than speaking to someone on the phone for many queries.

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jgxenite

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Re: Ebuyer
Reply #44 - Sep 23^rd, 2008 at 10:42am

My opinion on the matter is that if ebuyer was primarily an online company - and therefore didn't want to field calls - they shouldn't be advertising their contact numbers everywhere. The fact that they plainly advertise their 0872 number EVERYWHERE on the site means that they want you to call them, and they want to make the maximum money they can out of that fact.

I don't mind helping you with your request as long as you read the instructions!

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