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SAYNOTO0870.COM › Main Forum › Geographical Requests › Pipex (Tiscali)

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Pipex (Tiscali) (Read 87,422 times)

Dinger Ex Member I love this site! its helped me loads of times! Gender:	Pipex (Tiscali) Oct 11^th, 2003 at 4:42pm Looking for a local rate number for pipex, both cust services and tech support if possible ~ Edited by Dave: Thread title amended
Back to top	« Last Edit: Jun 5^th, 2008 at 3:36pm by Dave » IP Logged

Forum Admin YaBB Administrator Offline Posts: 374 Gender:	Re: pipex? Reply #1 - Oct 11^th, 2003 at 4:57pm Have you tried the numbers listed on our site ??? Pipex-Sales 01707 299505 Pipex-Support 01438 847990 Pipex Technical 01707299509 Pipex Customer Service 01707 299507 Thanks Daniel http://djbnet.co.uk/tel
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Richard007

Newbie

Offline

Posts: 1

PIPEX Customer Services
Reply #2 - Oct 26^th, 2006 at 1:06pm

Its impossible to get through to PIPEX Customer Services.
I'm using the geographical number but I still have to wait in line, and seem to get cut off each time after 5 minutes of waiting. Highly irritating!

I'm wanting to end my subscription and close my account but can't until I get through to speak with someone. In the meantime, they're squeezing me of my money!! Angry

anyone know how I can get to speak to someone there?

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DaveM

Global Moderator

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Du vin, du pain, du
Ibuprofen ¡

Posts: 845
Peterborough
Gender: male

Re: PIPEX Customer Services
Reply #3 - Oct 26^th, 2006 at 7:49pm

Sorry to say but you'll just have to

sit on the line

and wait, just like the rest of us have to.

It may not be convenient

but it isn't costing you much to sit & wait.

The next best thing you can do is to send them an email to get them to deal with your problem.

Sorry but

NO MAGIC WAND

. (

I'm in the same boat as they're my ISP also

)

It stops hurting when I stop banging it against the wall !!

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Akash

Newbie

Offline

Posts: 2

PIPEX - Technical Support
Reply #4 - Feb 12^th, 2007 at 6:59pm

Hello

The number listed for PIPEX technical support on the database does not appear to work.. asks me to dial an 0845 number, does anyone have an updated GN ?

Any help will be appreciated .. My BB hasnt been working for 3 months and I'm having to call them several times a day so this would be a real saver if there was on.

Cheers

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Dave

Global Moderator

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Posts: 9,902
Yorkshire
Gender: male

Re: PIPEX - Technical Support
Reply #5 - Feb 12^th, 2007 at 8:05pm

Akash wrote on Feb 12^th, 2007 at 6:59pm:

The number listed for PIPEX technical support on the database does not appear to work.. asks me to dial an 0845 number, does anyone have an updated GN ?

The number you refer to is 01707 299509.

It is listed on the Pipex contact page as an international contact number. Perhaps the message is played for calls from the UK. Undecided

Perhaps it's another 01707 2995xx number.

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Akash

Newbie

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Posts: 2

Re: PIPEX - Technical Support
Reply #6 - Feb 12^th, 2007 at 8:12pm

Dave wrote on Feb 12^th, 2007 at 8:05pm:

Akash wrote on Feb 12^th, 2007 at 6:59pm:

The number listed for PIPEX technical support on the database does not appear to work.. asks me to dial an 0845 number, does anyone have an updated GN ?

The number you refer to is 01707 299509.

It is listed on the Pipex contact page as an international contact number. Perhaps the message is played for calls from the UK. Undecided

Perhaps it's another 01707 2995xx number.

Yes, its the same number. If you dial it, an automated response says "The number you have dialled has changed, please dial 0845 077 2455"

Word of advice to anyone thinking of moving to PIPEX.. DONT!!!! Some googling should help you realise why

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Heinz

Supreme Member

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Posts: 1,362
Essex

Re: PIPEX - Technical Support
Reply #7 - Feb 12^th, 2007 at 8:23pm

Akash wrote on Feb 12^th, 2007 at 8:12pm:

Dave wrote on Feb 12^th, 2007 at 8:05pm:

Akash wrote on Feb 12^th, 2007 at 6:59pm:

The number listed for PIPEX technical support on the database does not appear to work.. asks me to dial an 0845 number, does anyone have an updated GN ?

The number you refer to is 01707 299509.

It is listed on the Pipex contact page as an international contact number. Perhaps the message is played for calls from the UK.

Yes, its the same number. If you dial it, an automated response says "The number you have dialled has changed, please dial 0845 077 2455"

They're obviously playing silly whatsits with the geographical numbers in an attempt to keep raking in the profits from the disguised premium rate number. 509 is still shown on the website and so is:

Quote:

Pipex Customer Services Contact Details
Email - General / Dial Enquiries
customerservices@pipex.net
Within UK Local Rate Telephone
0845 077 2455 / (0845 077 BILL)
Overseas Telephone 44 1707 299 507

It's likely they've just moved the 'point to' number to another in their group of 01707 299 5xx geographical numbers - it's just a question of finding it again.

« Last Edit: Feb 12^th, 2007 at 8:24pm by Heinz »

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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davesprite Newbie Offline Posts: 3	0845 130 6965 Pipex support Reply #8 - Apr 25^th, 2007 at 2:11pm Adding 0845 to a "support" service that routinely keeps you waiting 30 minutes is insult on injury. I shall be no longer using Pipex but in the meantime, it's important that they don't get away with this. The geographical 0117 917 0000 no longer works.
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mezrobs Newbie Offline Posts: 7	Pipex Homecall Reply #9 - Dec 12^th, 2007 at 8:42pm Pipex Homecall have changed their number for Customer care to 0871 663 3300. It is not showing on the geographical Number search. ~ Edited by Dave: Thread title amended
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Pipex Homecall Reply #10 - Dec 12^th, 2007 at 8:51pm Just because the number has changed doesn't mean the underlying number has changed. Have you tried searching the database? There are a number of Pipex Homecall entries.
Back to top	I don't mind helping you with your request as long as you read the instructions! IP Logged

Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Pipex Homecall Reply #11 - Dec 12^th, 2007 at 9:00pm Where is the 0871 number given? The website still gives the 0870 220 2112 number.
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mezrobs Newbie Offline Posts: 7	Re: Pipex Homecall Reply #12 - Dec 14^th, 2007 at 10:31pm I received my bill for the month of November and on the bottom of the form it says - quote:- Don't forget our new number will be 0871 663 3300 - changing at end of January
Back to top	« Last Edit: Dec 15^th, 2007 at 1:27am by DaveM » IP Logged

jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Pipex Homecall Reply #13 - Dec 14^th, 2007 at 11:16pm Thanks for the heads up on the new number. As I mentioned, I doubt the underlying number will change. If it does, please let us know though.
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standrews47 Newbie Offline Posts: 1	Pipex changing number ?? Reply #14 - Jan 19^th, 2008 at 1:29pm I normally use 01707 299507 to contact Pipex Customer Support (well there's a contradiction in itself), when I call it now, it states this number will be ceased from Feb 1 and the new number to call is 0871 222 5550, I cannot find a geographical number to match this new number, can anyone advise what it will be ? thanks Paul
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