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O2 Upgrades (Read 6,436 times)
karen wisbey
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O2 Upgrades
Feb 8th, 2004 at 11:16am  
has anyone got the number for o2 upgrade? The number they quote is 0870 225 9933.

i have tired to upgrade online, but comes back saying i have to phone above number, even though i'm on full contract and have had the phone for 15 months

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« Last Edit: Aug 12th, 2006 at 7:12pm by Dave »  
 
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simon wilkinson
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Re: O2 upgrade
Reply #1 - Feb 18th, 2004 at 10:35pm  
try this number i have been using for o2 for three ywears it has never failed yet 0800 0288151 its the best i can do for you but it is free from a land line, not a mobile  regards  Simon
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Lorraine
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Re: O2 upgrade
Reply #2 - Apr 7th, 2004 at 12:13pm  
Tell them that you've been trying to get through to the upgrade department for days and they will put you through on the freephone number or get them to ring you back! so no expensive 0870 or 0906 numbers to ring!
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wooley
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Re: O2 upgrade
Reply #3 - Oct 12th, 2004 at 2:42pm  
Karen,

are you on a contract?
Try 0870 5 860 860 option 2.1 on the IVR if so.

If not let me know.
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Cant pay wont pay
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O2 Upgrades
Reply #4 - Aug 11th, 2006 at 5:54pm  
Hi does any one know the geographical number for O2 online customer upgrades/retention?

This is the 0870 number: 0870 600 71 02

Thanks

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« Last Edit: Aug 12th, 2006 at 7:13pm by Dave »  
 
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LeeUK
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Re: O2 Upgrades
Reply #5 - Aug 11th, 2006 at 10:49pm  
Whenever I need to call O2 I use the freephone number 08009708702 (from my BT landline) and select whatever option I think fits my reason for calling. They seem to transfer you to the right desk no problem anyway.
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