I just found this site - fantastic.  It's the only place I've found that is trying to address the problem of 0870 numbers.

I first became aware of the problem when our local garage switched, and I had to pay 8p/minute instead of 2.5p (as a then OneTel user) just to book my car in, so I now I can pay even more for my car service.

As this forum points out, more and more businesses are switching to 0870 numbers.  I looked at some recent phone bills and almost 10% of our call charges were for calls to 0870 numbers. 

So thanks for posting the geographic numbers, when they exist. However, maybe we can all find ways to complain.

In my opinion, this is now a real fraud, given that anyone who looks into it will not be paying more than 3p / minute for geographical calls. These numbers should indeed be classified as "Premium rate", as the only reasonable way to go.

So how do we complain?  I wrote to the Consumers Association, but as always they ignored my letter.  I looked at the Ofcom web site, but they don't make it easy to complain - saying they will only look at complaints when you have first approached your own supplier.

I did find uSwitch's excellent service via Ofcom - but guess what, their site doesn't give you costs for 0345 / 0870 numbers!  Well at least I could complain to them, and even found they have a free phone number:  Here it is  0800-093-0607.

In conclusion - a tremendous site, and we should all find ways to complain effectively about this scam.  Ideas welcome.

Brendan Blake.
l

OK thanks.

That's an excellent site.

I've both submitted a complaint to OfCom and also a submission to the OfCom consulation that is currently underway on 0870 numbers. 

I was concerned to see that OfCom are saying that not many consumers are complaining.  Let's have some more readers of this forum doing so!!   

Thanks again.