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SAYNOTO0870.COM › Main Forum › Geographical Requests › BT Home Monitor Burglar Alarm (Intamac)

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BT Home Monitor Burglar Alarm (Intamac) (Read 29,628 times)

DaveM

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Re: BT Home Monitor
Reply #15 - Sep 8^th, 2005 at 4:11pm

As mentioned by bbb_uk, and supported by my own assessment of the companies new location, they are probably on VoIP.

Whether you want another number or not, all you'll ever be likely to get, if it's at the same location, is the 0870. They don't have any other number so it's NO GOOD nagging them for it.

I'm afraid that this technology is beating us, unless someone can come up with a successful way to bypass it. Something on VoIP maybe, or using a computer ??

It stops hurting when I stop banging it against the wall !!

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Tanllan Supreme Member Offline Posts: 797 Gender:	Re: BT Home Monitor Reply #16 - Sep 12^th, 2005 at 8:13am Or, of course, where we had a regulator prepared to look after the customer (sorry, the citizen-consumer) without necessarily penalising the operator or business. What was that about fairness and equity?
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ddingbat Newbie Offline Posts: 2 Gender:	Re: BT Home Monitor Reply #17 - Sep 23^rd, 2005 at 12:52pm For what it is worth, the 08704 number of the monitoring service can be called just fine from abroad. Goodness knows what the charge is, not had the mobile bill yet, but at least you can access and use the service.
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mb567

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BT Home Monitoring System (Alarm)
Reply #18 - Feb 24^th, 2007 at 1:31pm

Hi, does anybody happent to know or be able to find out the geographical numbers which the BT Home Monitoring System (Home Alarm System) could use to dial out? The 0870 numbers it currently uses to dial out to are: 0870 160 1348 & 0870 160 1349. These are running up my phone bill dramatically as I have it set to update my status on my internet user page to show whether the alarm has been switched on or not. Their website is: www.myhomemonitoring.bt.com - All of the numbers on there are only for their customer service department all of which also 0870 numbers. Any help would be much appreciated.

Edited:

by Dave: This post has been joined onto the end of this thread.

« Last Edit: Feb 24^th, 2007 at 1:40pm by Dave »

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mb567

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Re: BT Home Monitor Burglar Alarm
Reply #19 - Feb 24^th, 2007 at 1:51pm

The numbers they use when they call you to inform you of an alert is: 02920 729021 & 02920 729022 and you are actually able to call those back to respond to an alert rather than using the 0870 number 0870 405 0504. I wonder if there is a number similar to these which they use as their incoming number for the alarms to dial in to.

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andy Star Newbie Offline Posts: 3 Gender:	Re: BT Home Monitor Burglar Alarm Reply #20 - Mar 6^th, 2007 at 9:06pm wouldnt it be crazy to put in a 01 or 02 number into the box becuz as soon as companies realize that the number dailed isnt 0870 0845 they then change the 01 number to another makin the alarm system useless.... perhaps i'm wrong in thinkin they will change it
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tss

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Re: BT Home Monitor
Reply #21 - Mar 9^th, 2007 at 8:23pm

DaveM wrote on Sep 7^th, 2005 at 12:35pm:

The systems are actually monitored by -

Intamac Systems Ltd	. . . . . . . . . . . . . .
Brooke House
4, The Lakes
Bedford Road	Tel. 0870 1117234
Northampton	Fax. 0870 1117235
NN4 7YD	www.Intamac.com

Does anyone have any more useful info please ?? Undecided

Intamac were formally at unit 9, Westlea Business Park, Scirrocco Close, Moulton Park, Northampton NN3. I don't know if this helps?

I am sure that this will cause a stir, but some (sme) companies use 0870 type non geo numbers to route calls to multiple places or to hide their home phone number if they work from home.

I have had (in the past) an 0870 number ported over the top of my landline, by my work so that they could re-port it when my contract ended and customers couldn't contact me direct afterwards. Shame I emailed them all first!!!!

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DaveM

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Re: BT Home Monitor Burglar Alarm (Intamac)
Reply #22 - Aug 16^th, 2007 at 3:07pm

The number of repeated requests for this and associated numbers being called from their telephone account without their knowledge is amazing.

When you get these systems, surely it's in the paperwork that it does these checks. Doesn't anyone read the booklets that come with them or is it that the companies selling them don't give out this information to the users ?? Roll Eyes

It stops hurting when I stop banging it against the wall !!

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