jamesbond wrote on Apr 15^th, 2006 at 2:22pm:

That's to call an Irish "landline".

1899 charge 1p/min to landlines in Ireland and 15p/min to mobiles. I've just called the number and the 1899 announcement says "15p per minute." So that seems to confirm what I was suggesting; that this number is not charged at landline geographical rates. Is this a similar anomaly in the Irish numbering scheme as 0845/0870 is in the British one?

Some numbers and email addresses on Ryanair Campaign (www.ryanaircampaign.org) here.

joydey wrote on Jan 23^rd, 2009 at 1:41pm:

Thanks. I've amended the entry to list +353 12480856 instead.

Ryanair currently give the following numbers on their website:

customer services: +353 1 2480856  (which you say doesn't work) and  +353 1 8121676
baggage claims: +353 1 8121671

I agree.  I accept that Ryanair (among others) often offer cheap flights and will find other ways to make money - although I have seen reports that Ryanair are the worst for "add-ons".  I accept (and include) the charges for pretty much all the extras, even though I consider all taxes and extras should be displayed "up front".  Easyjet seem to have (finally) complied with the regulations.  However,  some of Ryanair's policies seem unreasonable and unnecessary.  I'm not sure how they get away with not providing an email address or being more reasonable with call charges.  0870 is costly enough - but having to call a premium rate number - especially when you have to hold on for 5 minutes (at best) until you get to speak with someone. It's naughty.  The last call I made to Customer Services took me 45 minutes to speak with a real person - and then I got cut off!  I know the answer is "don't fly with them then" - but surely they can still make a profit without being so sneeky about it.

I understand that the Government are leaning on Ryanair to comply with regulations.  We'll have to wait and see I guess.

Thank you - will do.

For sure.  I didn't realise the premium rate calls are limited to 15 secs waiting time - so thanks for that information.  I just got through to Ryanair (Romania or Slovakia) on +353 12480856 (customer services) straight away - hoorah!  So it might just be the weekends they direct you to premium rate?  Who knows?  However, my excitement was soon to be quashed as I could not understand what the girl was saying at the other end.  She told me that I could make the changes online - but I informed her that it would not allow me to do so - that's why I needed to speak with customer services.  She was extremely unhelpful and cut me off.  Oh well ... seems to be the norm these days!  I have checked out the website - thank you very much - it gives loads of info ... so have emailed various people from there and shall keep trying ... thanks again - your help very much appreciated.

I looked on the CAA website and there were letters from Ryanair - if these numbers will help anyone here it is (as at March 2006)
Corporate HO: Tel +353 1 812 1212, Fax +353 1 8121213
Reservations: +353 1 249 7700
Department Fax Numbers:
Finance 01 8121373
Sales/Marketing 01 8446625
Flight Operations 01 8444404
Engineering 01 812 1338
Reservations 01 6097902
The letter was signed by Jim Callaghan, Head of Regulatory Affairs and Company Secretary.