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Confused BT customer (Read 13,235 times)
Mark
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Confused BT customer
Jun 6th, 2004 at 7:43pm
 
Hi

I am new to this site and have been reading through some of the previous posts.

I currently have the BT package that allows unlimited local calls during off peak periods. I understand now that the 0845 and 0870 numbers are not included within that package, but my question is, which is cheaper, the 0845/0870 or the national/geographical number?

I guess that the 0870 is dearer, but is the 0845 option?

Any help would be appreciated.

Thanks

Mark

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Re: Confused BT customer
Reply #1 - Jun 6th, 2004 at 8:05pm
 
Hi Mark,

The 0870 type number is more expensive than the 0845 number.

As a BT customer 0870 are generally just under 8p/min daytime, and 0845 just under 4p/min daytime.

Thanks
Daniel
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DaveM
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Re: Confused BT customer
Reply #2 - Jun 6th, 2004 at 9:05pm
 
Mark

See my various postings on this at this thread and also this thread to see the differences.
There are also links to the other Telcos to compare them yourself, but at the moment, if you are on
BT Option 1
you are on the cheapest for 0845/70. Grin

I suggest that you look at someone elses inclusive plan though on the Residential tariffs and I'm sure that most of the regulars will concur that there are many that have cheaper plan rates. The Telcos charge what they feel like for 0845/70 so you will have to search hard to find cheaper rates. Good use of this site will help reduce the number of them you have to call, and put your regulars on your
Friends & Family
/
Best Friend
list.
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« Last Edit: Jun 7th, 2004 at 8:38am by DaveM »  
 
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Re: Confused BT customer
Reply #3 - Jun 7th, 2004 at 5:51am
 
Hi Mark,
The actual answer to your question posed "..which is cheaper, 0845/0870 or the national geographic number?"  is that using the geographic number can be  invariably much cheaper.
With BT for example, you can phone 020....etc  for 1p/3p/min, and of course have 1hour for 6p off peak (Oh but to be able to have that for when you are in a 'queue'!!). 
Compare that with the 4p/8p for the non-geographic  0845/0870 numbers, which are called 'local and national rates' to lull people into thinking they are the 'same' as other ways of calling local and national.
Try having a look at using a 'carrier' for selected calls, there are numerous ones out there, 'call18866.co.uk' for example (local/national/international for 1p/min at all times, other carriers are as low as 0.5p/min) - I find that by selective use big savings can be made (although not on 0845/0870 numbers because of the way these numbers are set up!! See other theads on this.)   Hence this site - welcome to the campaign!!.
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Mark
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Re: Confused BT customer
Reply #4 - Jun 7th, 2004 at 12:20pm
 
So many different points of view make this all very confusing.

I do not have an inclusive package and therefore if I am correct in believing DaveM, then I am not worse off by using 0845 number but I am for 0870 numbers.

Why can't their be actual facts on the website stating actual BT local and geographical costs plus 0845 and 0870 costs - showing all comparisons. Putting the education out there, would hopefully clear up all the contradictions once and for all, and allow for everyone to concentrate on the protest side of the issue.

Just my opinion of course:-)

Mark

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Re: Confused BT customer
Reply #5 - Jun 7th, 2004 at 8:48pm
 
Actually if you're on Standard rate BT (to become
Option 1
on 1st July) you're paying the same if you look at my comparisons, which gets cheaper making good use of your
Friends & Family
discount.   Smiley
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Re: Confused BT customer
Reply #6 - Jun 8th, 2004 at 6:08am
 
Hi Mark,
I do know that DaveM has put cost tables out , or you could simply ask BT to send you their two booklets (free!) of 'The price of calls to specialised numbers' and 'UK and International Call prices & discount schemes for Residential customers' - they have such catchy titles!!  These contain every price you are likely to need.
If you HAVE to phone an 0845/0870 number then DaveM's post does give the answer - but if there is a way of finding a 'normal' number instead of the 0845 then costs are dramatically reduced to as low as 0.5p/min by using a 'carrier'.  The trouble now is becoming actually FINDING a company that does not use them - is this the reason OFCOM won't take on this problem on the consumers behalf?
You are confused, we all have been confused - that is the way that they make us think that 0845/0870 are just like all the other 0141.... etc numbers, BUT they are NOT.  They are premium numbers, but if they said that folk would think twice before using them, and maybe complain more!
Tell your friends about this matter, only when we mobilise might we get somewhere!
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Re: Confused BT customer
Reply #7 - Jun 8th, 2004 at 12:15pm
 
All the information is on the Internet on The BT Price List. It's best to bookmark the pages when you find them, although BT do move them around sometimes.

To find the price of a non-geographic number look up the number range and find out the 'Charge Rate' for that number. Then refer to the pricing pages to see what that rate is charged at.
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DaveM
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Re: Confused BT customer
Reply #8 - Jun 8th, 2004 at 10:44pm
 
Thanks for the info Dave and I will look through them to see if there's anything I can use, but on my first look at it, (as my daughter would say when I stray onto the taboo subject of
Oldie sexual habits
) TOO MUCH INFORMATION !  Undecided
It's got so much Bulls!?* mixed in with the good stuff,  it's difficult to see the grass ! So if I find it difficult to use, can you imagine what the average householder is going to do ? ???  Yawn !!  
I'd go with my comparisons and Firestops
BT info booklets
. The Telcos he points to are
1899
and
18866
, of which I also use 18866 and can recommend. Look at their sites for the latest rates.

And importantly,
don't forget to moan to OFCOM
!   Angry  See other postings for the link.
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« Last Edit: Jun 9th, 2004 at 12:34am by DaveM »  
 
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Re: Confused BT customer
Reply #9 - Jun 9th, 2004 at 6:39am
 
I registered some while ago for 'BT price change updates' and they send me a letter every now and then with these changes, as well as the glossy booklets.
Compared with the web site (and here I totally agree with DaveM's summary - too much stuff!!) the booklets are very clear, and list every type of number and price, in sequence, so easy to check any number.
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