SAYNOTO0870.COM - Criminal Records Bureau (CRB)

mad_cash_cow

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Criminal Records Bureau (CRB)
Jun 10^th, 2004 at 9:41pm

I need a disclosure from this government agency to allow me to work with children. Not only do they charge a £33 fee for this, every single number on the website is 0870 and I can't find an online application.

This is scandalous!!!

Does anyone know a geographic number for the bureau??

Thanks,

Very Cross Cow

~ Edited by Dave: Thread title amended

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« Last Edit: Jul 8^th, 2011 at 1:33pm by Dave »

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pauld Junior Member Offline Posts: 74 Newport, South Wales Gender:	Re: Criminal Records Bureau Reply #1 - Jun 11^th, 2004 at 10:13am Any chance of you supplying the 0870 number you have tried? One number I have found for them is 020 7411 5560 - it may help.
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mad_cash_cow Newbie Offline Posts: 2	Re: Criminal Records Bureau Reply #2 - Jun 11^th, 2004 at 5:28pm Thanks a lot. I'll give it a try. The Disclosure Application line is 0870 9090844, if that's any help. There a several more 0870 numbers on the website for various other functions. The Cow
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Elliot Carver Guest	Re: Criminal Records Bureau Reply #3 - Aug 2^nd, 2004 at 3:56am I have a Liverpool number of 0151 676 1566/ 1500
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James Bond Guest	Re: Criminal Records Bureau Reply #4 - Aug 2^nd, 2004 at 1:52pm Mr Carver, I thought I had taken care of you in Tomorrow Never Dies! The Liverpool number is a cover. You don't really think that we would trust the Scousers with the Criminal Records Bureau, do you?
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sandco

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Re: Criminal Records Bureau
Reply #5 - Oct 13^th, 2004 at 3:26am

Criminal Records Bureau CRB

Shannon Court 10 Princes Parade Princes Dock Liverpool L3 1QY
Email:info@crb.gsi.gov.uk Web: www.crb.gov.uk
0870 Given = Tel: 0870 909 0811

Chief Executive
Vince Gaskell
0151-676 1595 Fax: 0151-676 1704
Email: vince.gaskell@crb.gsi.gov.uk
Directors

Customer Relations and Communications
Steve Long
0151-676 1595 Fax: 0151-676 1730
Email: steve.long@crb.gsi.gov.uk

Finance
Edward James
0151-676 1555 Fax: 0151-676 1731
Email: edward.james@crb.gsi.gov.uk

Human Resources
Rosa Davis
0151-676 1433 Fax: 0151-676 1906
Email: rosa.david@crb.gsi.gov.uk

Operations
John O'Brien
0151-676 1520 Fax: 0151-676 1704
Email: john.obrien@crb.gsi.gov.uk

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derrick

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CRB Disputes number?
Reply #6 - Apr 4^th, 2008 at 10:25am

There are 3 numbers in the database, but I cannot find one for "Disputes". Number I have is 0870 9090778, whilst the other numbers have opening hours of 8-8 Mon-Fri, and 10-5 Sat, the disputes is only Mon- Fri 9-5.30; -

Disputes 0870 90 90 778 (9.00am - 5.30pm Monday to Friday, closed Saturday)
CRB Disputes Team
PO Box 165
Liverpool
L69 3JD

As they have different opening hours I assume they will not transfer.

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Criminal Records Bureau Reply #7 - Apr 4^th, 2008 at 7:31pm Numbers for Criminal Records Bureau are shown here in this post which is a FOI reply. I have added these to the database.
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derrick

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CRB Freephone number
Reply #8 - Jul 8^th, 2011 at 9:11am

There is this freephone number for the CRB in the unverified database, 0800 0181259, this is answered by a human as NACRO, when I asked if they had anything to do with the CRB I was told, “yes we can deal with CRB queries”, my query was efficiently dealt with, so this number can be confirmed, although I did not ask if they could transfer between departments, but if they could not answer the query I see no reason why they would not.

.

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SilentCallsVictim

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aka NHS.Patient, DH_fairtelecoms

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Re: CRB Freephone number
Reply #9 - Jul 8^th, 2011 at 11:09am

NACRO is a charity. The Criminal Records Bureau is an agency of the Home Office.

NACRO is one of a number of organisations who act as agents for the CRB.

Rather than being an alternative number, as would be commonly understood, the 0800 offers an alternative source for at least some information. The difference may be of no consequence to many callers.

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@fairtelecoms (tweets)

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derrick

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Re: CRB Freephone number
Reply #10 - Jul 8^th, 2011 at 1:35pm

SilentCallsVictim wrote on Jul 8^th, 2011 at 11:09am:

NACRO is a charity. The Criminal Records Bureau is an agency of the Home Office.

NACRO is one of a number of organisations who act as agents for the CRB.

Rather than being an alternative number, as would be commonly understood, the 0800 offers an alternative source for at least some information. The difference may be of no consequence to many callers.

Yep you are correct, I have just called them and asked hypothetically could they put me through to disputes at CRB, turns out they can't, but they seem to be very knowledgeable and may be useful as a first port of call.

.

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« Last Edit: Jul 8^th, 2011 at 5:49pm by Dave »

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SilentCallsVictim Supreme Member Offline aka NHS.Patient, DH_fairtelecoms Posts: 2,494	Re: CRB Freephone number Reply #11 - Jul 8^th, 2011 at 2:23pm The next step is to persuade CRB to get rid of their silly and expensive (to them as well as callers) 0870 number. Ofcom is intending to close down the range totally - the BBC did very well by swapping all of its 0870's for the equivalent 0370's so as to mitigate the inconvenience of a number change.
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Dave

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Re: Criminal Records Bureau (CRB)
Reply #12 - Jul 8^th, 2011 at 5:48pm

derrick wrote on Jul 8^th, 2011 at 9:11am:

There is this freephone number for the CRB in the unverified database, 0800 0181259, this is answered by a human as NACRO, when I asked if they had anything to do with the CRB I was told, “yes we can deal with CRB queries”, my query was efficiently dealt with, so this number can be confirmed, although I did not ask if they could transfer between departments, but if they could not answer the query I see no reason why they would not.

Following yours and SilentCallsVictim's postings, I've removed this 0800 number which was simply listed under "Criminal Records Bureau". Clearly we can't be directing people to an another body which would just add to its call load.

As it happens, we have alternatives for CRB's numbers; see reply #7 above for a link to a FOI response which gives the alternatives.

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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Criminal Records Bureau (CRB) Reply #13 - Feb 23^rd, 2014 at 12:34pm Just wanted to let you know that the CRB has been called the Disclosure and Barring Service for a while now. Or DBS for short: https://www.gov.uk/disclosure-barring-service-check/overview It merged with another service. They presently still continue to use the 0870 contact number.
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Dave

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Re: Criminal Records Bureau (CRB)
Reply #14 - Feb 23^rd, 2014 at 4:06pm

CJT-80 wrote on Feb 23^rd, 2014 at 12:34pm:

Just wanted to let you know that the CRB has been called the Disclosure and Barring Service for a while now.

Or DBS for short:

https://www.gov.uk/disclosure-barring-service-check/overview

It merged with another service.

I've updated the entries to reflect today's name.

Who on earth thinks these names up? Roll Eyes

"Criminal Records Bureau" was self-explanatory — it did what it said on the tin.

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« Last Edit: Feb 23^rd, 2014 at 4:07pm by Dave »

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