JB
That should be 0845 0723333 I think you'll find and is the number for Account Enquiries, not the branch.
The overseas number to call for Account enquiries is
0207 7857654
according to their website (and ours).
By the way, they show 2 branches in Cornhill, Ipswich but only one shows up on the Yell search !! They seem to have done a very good job of hiding them as all the old numbers I found no longer work.
Their Head Office is:-
71 Lombard Street, London. EC 3BS. Tel:
0207 6261500
and should be a good place to start. Ask for the Customer services, who say they will transfer you (even if they are in India) to the local branches - but only on weekdays !