Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
1471 Message (Read 6,529 times)
Ashley_1
Guest


1471 Message
Jul 21st, 2004 at 2:56pm
 
I received a telephone call from First Telecom today from their customer’s service department. After I had spoken to the lady I dialled 1471 to get their number, the number I received was 0845 2151640. How is this possible if 0845/0870 are redirected to real 01/02 numbers?
Back to top
 
 
IP Logged
 
pauld
Junior Member
**
Offline



Posts: 74
Newport, South Wales
Gender: male
Re: 1471 Message
Reply #1 - Jul 21st, 2004 at 10:11pm
 
This is from bt.com, I hope it answers you query.

Presentation Number Calling Line Identity (PN CLI)
Presentation Number (PN) is a BT service that will allow you to specify a telephone number for your Calling Line Identity (CLI) for outgoing calls, which may be different to your usual telephone number. The specified PN CLI will be displayed on the called customers' Caller Display equipment if available, or used in conjunction with the 1471 service where calls terminate on analogue lines, to return calls to you.

You may require this because your business has separate incoming and outgoing lines for effective traffic management and resilience, or to direct return calls to a more appropriate number, for example a central helpdesk. Without PN, the only option available to you is to "withhold" your CLI if it is unsuitable for return calls. However, this can put off called customers who appear to be increasingly reluctant to accept and respond to "anonymous" calls.

This situation is becoming more common due to the availability of a service called Anonymous Call Reject (ACR) which was introduced by most network operators in March 2000.

ACR blocks incoming calls with CLI "withheld" and returns a recorded message. This adversely affects any businesses that withhold their number. PN CLI is intended to help overcome this problem.

It  is listed under Digital Select Services and you can read all about it here.
Back to top
« Last Edit: Sep 28th, 2004 at 3:30pm by pauld »  
 
IP Logged
 
Guest
Guest


Re: 1471 Message
Reply #2 - Jul 22nd, 2004 at 5:43pm
 
I know this happens. We have a IP phone system where I work and we have a button on the phone which lets us choose what CLID number we want to appear.

Restrict - comes up on 1471 as "No Number" not witheld number
0871 - comes up with our 0871 9 number
01553 - comes up with our 01553 number
Back to top
 
 
IP Logged
 
DaveM
Global Moderator
*****
Offline


Du vin, du pain,   du
Ibuprofen ¡

Posts: 845
Peterborough
Gender: male
Re: 1471 Message
Reply #3 - Jul 22nd, 2004 at 6:19pm
 
That's useful . . . I could do with one of those.
Do they do them in Home type versions as well  ? ...

Or does anybody know an
easy way
to change it over (& back) for short periods ?

I got threatened yesterday 'cos I accidently rang someone at 2am and they get up for work at 4pm !! He was a scot from Glasgow and he rang me back in the evening offering me a permanent end !! I was very apologetic and graciously declined . . . Embarrassed

He seemed happy at that but should I be worried !?   Undecided

BTW Thanks Paul
Following that link to read about PN and ACR, I just rang up & got ACR set up on my phone. Blocking didn't work on the cold calling, so maybe ACR will help.
Back to top
« Last Edit: Jul 22nd, 2004 at 6:56pm by DaveM »  
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: Dave, bbb_uk, DaveM, CJT-80, Forum Admin)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge