Quote:2.24 The intention behind calling `0845' and `0870' numbers `local' and `national' rate was to give consumers an indication of call cost. The consumer would get a feel for the cost because it would be aligned to the cost of a geographic call. However, aside from BT, many operators do not charge the same for geographic and Special Service calls, and some do not have local and national rate tariffs at all. You should consult with your telecoms provider to find out the cost of calls to Special Service numbers.
Emphasis being on 'was', past tense. Then it goes on to say 'however, aside from BT...' telling us how it works in reality. ???
If they have to put a user's guide together for telephone numbers, doesn't it tell them something?