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SAYNOTO0870.COM › Main Forum › Geographical Requests › Mastercare - Dixons/Currys/The Link (DSGi)

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Mastercare - Dixons/Currys/The Link (DSGi) (Read 40,423 times)

jamesbond Senior Member Offline Posts: 301 Suffolk Gender:	Mastercare - Dixons/Currys/The Link (DSGi) Aug 23^rd, 2004 at 6:47pm Hi there! Does anyone have the geographic number for Mastercare, Sheffield where you pay to insure your TV etc against breadown etc? The only number that I have is: 0870 600 1660 Cheers. James Bond 8) 8) 8) 8) 8) 8) 8) 8) 8) 8) 8) 8) ~ Threads joined and title amended by Dave
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DaveM

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Du vin, du pain, du
Ibuprofen ¡

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Re: Mastercare in Sheffield
Reply #1 - Aug 23^rd, 2004 at 11:07pm

The only numbers for Mastercare in Sheffield came up as Service Centre with the number 0870 1541541, and we have the alternatives for that in our list under

Currys Mastercare

.
However, Googling around (as you do) I came up with a load more numbers around the country, which are of NO USE in this case, but I thought I'd mention it !!

The Mastercare main switchboard (01442 888000) and Dixons Stores Group [DSG] (01442 353000) both have redirects messages to 0870 8503333. Still NO GOOD !! Undecided

A bit more got me heaps of numbers that don't work any more so are also useless !! Undecided

Then I came across the gem:-

Mastercare Coverplan Service Agreements Ltd
Maylands Avenue
Hemel Hempstead
Herts. HP2 7TG
Tel: 01442 354444
Fax: 01442 353303
Email: coverplan@dixons.co.uk

It's a good number but I couldn't try & get through to renewals (out of hours) - I'll leave that to you later. Grin

. Before you renew, I suggest that you look at this Tale of Woe. Shocked

I will most definitely be changing the cover I get on the microwave next time !

It stops hurting when I stop banging it against the wall !!

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gdh82

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Mastercare - White Goods - 08701 565 550
Reply #2 - Feb 13^th, 2006 at 9:11am

Dear All,

Fridge is packing up! Although I've already called the 0870 number to report my problem, if past performance is anything to go on, I could be calling again and again, when they don't turn up as arranged!!

Its one of Curry's Mastercare nos - 08701 565 550 - this one for fridges,washing machines, cookers etc. This number isn't listed in the verified/unverified.

In the past, I've found the listed alternative Mastercare Customer Services (01442 354 444 for 0870 600 1550) very helpful but when I dial it now its just a dead tone. I've dialled both with and without the 141 prefix. A further alternative would also be appreciated.

Thanks in anticipation of any further help.

Garry

There's more of us that them, stick together and challenge 0870/0845 etc etc

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a very nice man

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Re: Mastercare - White Goods - 08701 565 550
Reply #3 - Feb 13^th, 2006 at 12:54pm

Try these, courtesy of 192.com

MASTERCARE COVERPLAN SERVICE AGREEMENTS LTD
MAYLANDS AVENUE HEMEL HEMPSTEAD HERTFORDSHIRE HP2 4SD
Electrical equipment repair services 01442 353 000 01442 354 885 (fax)

MASTERCARE SERVICE & DISTRIBUTION LTD
MAYLANDS AVENUE HEMEL HEMPSTEAD HERTFORDSHIRE HP2 4SD
0870 850 3333

A.V.N.M.

Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Mastercare - White Goods - 08701 565 550 Reply #4 - Feb 13^th, 2006 at 8:26pm See also this thread on Mastercare. ~ Threads joined. The above referred to this thread.
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gdh82

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Re: Mastercare - White Goods - 08701 565 550
Reply #5 - Feb 18^th, 2006 at 9:22am

Thanks to both AVNM and Dave for your replies - it is appreciated !

Unfortunately, however, the suggested 01442 353 000 doesn't ring through. This is the same as 01442 354 444, which now needs to be removed from the database.

Is this an example of Currys Mastercare 'blocking off' alternative geographic numbers ? I'd be grateful of any further responses.

There's more of us that them, stick together and challenge 0870/0845 etc etc

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hanco Newbie Offline Posts: 1	Re: Mastercare - White Goods - 08701 565 550 Reply #6 - Feb 20^th, 2006 at 7:03pm Sent you a PM about my experience with Mastercare. Hanco
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gdh82

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Re: Mastercare - White Goods - 08701 565 550
Reply #7 - Feb 20^th, 2006 at 7:57pm

Thanks Hanco for your reply and PM. I was heartened to read that you successfully enforced currys/mastercare's agreement and obtained a full refund - power to the consumer!

I must admit I'm not overly impressed with the level of service by mastercare. However we want some kind of cover plan for our kitchen appliances (fridge, washing machine, dryer and dish washer) but there doesn't seem to be many alternatives to mastercare out there - unless anyone can recommend one ?

There's more of us that them, stick together and challenge 0870/0845 etc etc

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b.matin Newbie Offline Posts: 1	The Link Mastercare Reply #8 - Jun 8^th, 2006 at 3:36pm Hello all, I need to get my phone repaired under the warranty, purchased from The Link. They have outsourced their repairs to Mastercare, the number they have given is 0870 909 0550. Please help, much appreciated. Babrul
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a very nice man Supreme Member Offline Posts: 705 England Gender:	Re: The Link Mastercare Reply #9 - Jun 8^th, 2006 at 3:52pm If you go to the home page there is the option to look for the alternative number of a company. The number you give is not recognised, however there are several numbers if you choose to search for mastercare.
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gudman

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currys coverplan for fridge 08701565550
Reply #10 - Dec 26^th, 2006 at 7:59pm

hi guys,
I need an alternative GEO number for currys coverplan service for fridge/ freezers. I think this is managed by Mastercare and they doesnot want to put me to this department and asked me to ring this 0870 number when i used the GEO number from database.
They are costing me so much as they didnt order the parts for me when i was waiting for that to come up.
any help is most apprecitated Sad

gudman

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Dave

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Re: currys coverplan for fridge 08701565550
Reply #11 - Dec 26^th, 2006 at 9:57pm

gudman wrote on Dec 26^th, 2006 at 7:59pm:

... I think this is managed by Mastercare and they doesnot want to put me to this department and asked me to ring this 0870 number when i used the GEO number from database. ...

Which geographical number? Please specify as it avoids people wasting their time by suggesting it again.

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gudman Junior Member Offline Posts: 89	Re: Mastercare - Dixons/Currys/The Link (DSG) Reply #12 - Dec 27^th, 2006 at 11:02am i live in London area so i tried to call them using the database Geo number which is 01322463990. a while ago they transfer my call to the fridge/freezer dept but now asking to ring 0870 number.
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Dave

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Re: Mastercare - Dixons/Currys/The Link (DSGi)
Reply #13 - Dec 27^th, 2006 at 1:39pm

gudman wrote on Dec 27^th, 2006 at 11:02am:

i live in London area so i tried to call them using the database Geo number which is 01322463990.
a while ago they transfer my call to the fridge/freezer dept but now asking to ring 0870 number.

Perhaps you need to speak to the main call centre rather than the local repair office.

I've found this thread which suggests you can get connected using 0800 0682868.

Some numbers are suggested above, so have a look at what people have already tried.

« Last Edit: Sep 5^th, 2009 at 3:54pm by Dave »

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