The M&S website shows two possibles.

(1) 0044 1244 879 080 - described as an "Overseas General" number

and

(2) 0044 1244 402 859 - described as an "Overseas Internet" number

As both start with the international version of the Chester STD code (01244), I reckon they're fairly good possibilities (I'd try the first, first).

Additionally, one of the entries on their Complaints page lists a freephone number relating to the 'Customer Services Department' at the Chester address - so it's likely you could get them to put you through to wherever:

Quote:

Hi RBJ, I don't know whether this geo no. is way out of date: 0171 268 1234. It is very similar to the out-of-date geo no. that you provided in your original posting. I got this no. at argonet.co.uk/users/john.rose/teleph.html In fact there are several food cos. on this site. This is where I got the geo no. for Sainsburys head office switchboard geo no. Good luck.

'

Dave wrote on Oct 30^th, 2010 at 2:53pm:


'

smileyeyes wrote on Oct 30^th, 2010 at 7:31pm:

This is a shortcoming of the alternative number search engine, which I have brought to the attention of site admin on a number of occasions.

You searched for and it brought up the unverified entry (without verifieds) because someone had submitted it with "and" in, rather than "&", the format we use for this company. As I say, I've notified site admin a number of times and nothing has been done about it; it is just something to bear in mind. Note that some companies are listed in our database with "and" instead of "&".


From what I gather, 01925 672317 is given for overseas callers, so that's how it's come to be known. I believe it is primarily intended for online orders, particularly as the automated way in which it is answered is the same as the published 0845 604 4604 number for online food orders. Your call shows that they will deal with other types of enquiry.

Retail customer services is given on the M&S website as 0845 302 1234, whose alternative listed in the database is 020 8718 0888. Whilst this number is working, then I won't list the 01925 number as this 0845 number's alternative.

Lottiotta wrote on Oct 20^th, 2011 at 11:11am:

Thanks for posting about this.

I had a look through the entries and it turns out that this number is now 0113 866 3017. Or try 0113 866 3098.

Heinz wrote on Sep 16^th, 2013 at 8:35am:

Thanks. Based on submitted, previously unverified, entries, I suspected that the 0113 866 30xx (C&W) numbers have been replaced with 0114 452 13xx (TalkTalk) ones. As such, 0113 866 3017 is now listed as 0114 452 1317.

020 8718 0888 is Retail customer services.