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Ofcom targets competition and consumer safeguards (Read 27,716 times)
Dave
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Re: Ofcom targets competition and consumer safegua
Reply #15 - Dec 31st, 2004 at 5:51pm
 
Why do Ofcom think that competition is everything?

Option 2: introducing price competition. For competition in a shop, the price can be varied at any time by changing the label on the shelf. There is no way for service providers to change their rates once they've chosen their number. I thought that the point of a NGN is that you should be able to keep it for life.

Businesses are naturally not interested in changing numbers every 5 minutes. Pay as you go internet is the only example of such services which started out on 0870, then 0845 and now some on 0844.

As for pricing information, how much does the price of a call concern people? Is it the same as browsing through the shops?

The only way they can have true competition is to be able to change rates whilst remaining on the same number. It appears that this is impractical, at least at the moment. If it does materialise, then there is the obvious issue of informing the caller of the cost.

Ofcourse, as we said previously, this could all be sorted by moving them to 09 numbers. This would sort out those who need the revenue and those who do not.

Ofcom has divided services up into ECS (Electronic Communication Services) and non-ECS. Would it not be better to define them as those with which the customer already has a contract/policy (eg. banks) or is ringing to purchase and those with which they do not (eg. information lines). It is the former group who are, at present, ripping us all off.
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Dave
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Re: Ofcom targets competition and consumer safegua
Reply #16 - Jan 1st, 2005 at 8:58pm
 
Another thought for yer all:

It seems that Ofcom favour Option 2, which is to introduce retail price competition into 0845 and 0870. In English that means different 0845 and 0870 numbers will be charged at a variety of different rates. They are trying to make them work just like 0844 and 0871.

Do you think that it was simply a bad mistake creating 0844 and 0871 so close to 0845 and 0870, respectively?

Or was it a cunning plan which would eventually lead to them changing 0845/0870's 'model' to that of 0844/0871, as is the case now if they adopt option 2? Ofcourse, had 0844 and 0871 type numbers been put in the 09 range where they belong, they would not be able to change 0845 and 0870 as they propose to do so now.
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« Last Edit: Jan 1st, 2005 at 9:01pm by Dave »  
 
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kk
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Re: Ofcom targets competition and consumer safegua
Reply #17 - Jan 2nd, 2005 at 6:41am
 
All 087X and 0845 numbers, indeed all “08” numbers except the free ones, should be charged and treated by all in exactly the same way as “01” and “02” numbers.  Revenue sharing should be prohibited in the 08 category.  All existing providers could keep their 08 numbers, but they would receive no revenue share. Telephone users would know exactly how a call was to be charged and treated. 

Any organisation who could not live with that, would need to provide themselves with a suitable and appropriately priced “09” number; a category which was set up to deal with revenue sharing.  This would also apply to internet dial up services, they would use a very low rate 09 number, no different to their present  “08” rate.

The above solution is simple and obvious; any other solution decided by Ofcom would be untenable and would raise the question as to whether Ofcom should continue to be financed by the taxpayer, as the telecom regulator, in its present form.

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Re: Ofcom targets competition and consumer safegua
Reply #18 - Jan 2nd, 2005 at 10:33am
 
Totally agree, kk, hope all members (and others!) have sent in responses to the Ofcom consultation!!
Happy New Year to everbody.
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dorf
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Re: Ofcom targets competition and consumer safegua
Reply #19 - Jan 2nd, 2005 at 3:55pm
 
That is exactly the position which the template response on  http://www.freeweb.telco4u.net./rachelf takes and provides for you to respond easily to both of these consultations.  You have only just over 3 days left to submit your responses. Please don't forget to send them.
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Ofcom are completely ineffectual
 
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Dave
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Re: Ofcom targets competition and consumer safegua
Reply #20 - Jan 2nd, 2005 at 4:17pm
 
One more point to bear in mind:

So if Ofcom get their way and implement option 2 which is to have all different pricing rates for different 0845/0870 numbers, how do they propose all the companies using the same block will come to an agreement?

For example, if numbers were to be broken into blocks of 1,000 for charging purposes, it would mean the following could all have different rates:
0845 123 4xxx
0845 123 5xxx
0845 123 6xxx

So all services starting, for example, 0845 123 4xxx would have to assume the same call rate. Does this mean that lots of companies will be forced to change their number anyway, simply to select one charged at a different rate? Roll Eyes

Why, in the hi-tech 21st century are companies forced to change telephone number for any reason? This seems to be a principal point which Ofcom's competition relies on.
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Dave
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Re: Ofcom targets competition and consumer safegua
Reply #21 - Jan 7th, 2005 at 4:52pm
 
Why don't Ofcom fix the consumer 'awareness' issues with 0844/0871 numbers before creating a whole load more? That would allow us to see whether consumers will understand it all.

Hang on... that would mean 0844/71 sps could 'compete' but 0845/70 could not. So why didn't Oftel just implement this framework with 0845/70 instead of creating 0844/71?  Roll Eyes

It seems as though the regulator keeps changing its mind about the direction it should be steering the ship. The end result, we have no chance of reaching our destination.
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kk
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Re: Ofcom targets competition and consumer safegua
Reply #22 - Jan 15th, 2005 at 1:12am
 
Copies of Consultation responses (inc BT's) are now posted on the Ofcom web site.
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