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University of Manchester/UMIST (Read 25,113 times)
DMD
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University of Manchester/UMIST
Nov 12th, 2004 at 8:28pm
 
Edited:
by Dave:
This thread continues a previous one on University of Manchester student accommodation here.


We live in Belgium.   Smiley   
Until today, I had no idea about the 0870 nbrs but heard it on You and Yours (thank you Radio 4)!!
We have just received our phone bill - which had shot up horribly and now we know why! Angry   We are paying mobile phone prices when we phone our daughter.
My question is, if she phones us does the same thing apply? What rates is she being charged? 
Also, is it cheaper for her to have a monthly bill or to use the credit card ?  I'm afraid we are somewhat ignorant of the British phone system - things have changed a lot since we used to live there.
DMD
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« Last Edit: Dec 1st, 2006 at 8:07am by Dave »  
 
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Dave
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Re: Manchester University
Reply #1 - Nov 14th, 2004 at 5:16pm
 
Quote:
...My question is, if she phones us does the same thing apply? What rates is she being charged?
Also, is it cheaper for her to have a monthly bill or to use the credit card ?  I'm afraid we are somewhat ignorant of the British phone system - things have changed a lot since we used to live there.
DMD

She will have to check with the supplier of the phone line for international rates.

What is the 0870 number you have? We can't promise anything, but there has been a sucess for Southampton university. Don't post the entire number, put ****'s for the last 4 digits.  Smiley
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« Last Edit: Nov 14th, 2004 at 5:16pm by Dave »  
 
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jrawle
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Re: Manchester University
Reply #2 - Nov 14th, 2004 at 5:45pm
 
I've just had a quick look, and can't find details of the phone system used at Manchester. Please supply the 0870 number, and if possible tell us who the service provider is. There are many different student residences in Manchester, so they may not all be on the same system.

What I did find out while looking is that all student bedrooms have connections to the campus network. Therefore my suggestion is to use a service such as Skype (www.skype.com) to make calls over the internet. Then you don't have to pay anything other than your usual internet costs.

I didn't realise that 0870 numbers cost more to call from abroad than standard numbers. Do the unversities realise this? It's bad enough for overseas students who are prevented from using cheap call providers on the phone in their room, without forcing their families to pay a premium to call them too.
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Dave
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Re: Manchester University
Reply #3 - Nov 15th, 2004 at 9:23am
 
DMD says that the number in question starts 0870 839.

If we look at Ofcom's site (Ofcom is the UK phone regulator amongst other things), we see that these numbers are operated by Torch Communications. See Numbers administered by Ofcom and select 08 numbers.

Now look at the geographical numbers to see what prefixes on the Manchester code (0161) Torch operate. They are:
0161 134
0161 138
0161 615
0161 636
0161 638

Try putting the last four digits of the 0870 number onto these prefixes.

If you can provide information on who provides the phone that would be useful. There must be pricing information somewhere, maybe on the internet.
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jrawle
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Re: Manchester University
Reply #4 - Nov 15th, 2004 at 12:19pm
 
Torch is a trading name of Kingston Communications, and the number is also very similar to Opal Court in Leicester, where the phone system is also run by Kingston. Hopefully we'll have similar success in Manchester!

If it's one of the 0161 1xx numbers, though, you might be out of luck...
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« Last Edit: Nov 15th, 2004 at 12:20pm by jrawle »  
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DMD
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Re: Manchester University
Reply #5 - Nov 15th, 2004 at 9:32pm
 
The SkypeOut way of communicating looks VERY interesting indeed.  8)
My husband wants to study it now on the website and we shall probably take that option, since my daughter does not have a pc at the moment. Even to call her on her mobile using this system is incredibly cheap. Smiley
Thanks very much for directing us to it.   
Thx
DMD
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Re: Manchester University
Reply #6 - Nov 16th, 2004 at 1:51pm
 
Dear Dave
I checked those nbrs you gave me and followed your instructions - all were unobtainable except for the 615 - a voice came on warning me it was a premium line and charges would show on my bill and then it was straight into a sex chat line Embarrassed I put the phone down double quick! Shocked
Then I looked up the main Hall of residence nbr which is 0161 -224****  Is that of any help? 
I tried looking at the Excel spreadsheet from Ofcom which you suggested but I'm afraid I don't actually understand what I am looking at or what I am supposed to be looking for.  Sorry to be so thick - I couldn't really make head nor tail of it. 
My daughter confirms the phone company IS Kingston Communications and she is in the process of querying outgoing call prices - though she thinks they are normal.
But my husband and I are very interested in the SkypeOut facility that Jonathan mentioned and it looks like we may well go for that.
Thx a lot for all the interest shown in our query - we much appreciate that there is somebody out there who is concerned about these things. 
DMD
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jrawle
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Re: Manchester University
Reply #7 - Nov 16th, 2004 at 1:59pm
 
It's likely that the number you are looking for is one of the 0116 1xx numbers. These were discussed in the thread "National dialling only numbers..." among others. To summarise, they appear to be unavailable when dialled directly for technical reasons.

If you dialled an 0161 number and obtained an adult chat line, you won't have been paying a premium rate. It sounds as if you've found the geographical number that an 09 number points to! Some people would probably pay you to give them this number  Wink

Don't worry about the Ofcom spreadsheet. Dave found you all the relevant numbers from there. If you tried those and they didn't work, it must be one of the 1xx numbers.

Hope Skype is useful anyway!
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jrawle
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Re: Manchester University
Reply #8 - Nov 16th, 2004 at 2:06pm
 
More numbers to try... these were allocated to Kingston last month, so probably too late to be in use at the university. But you never know!

0161 135
0161 144
0161 822


A useful site is http://www.ukphoneinfo.com. (Go to "code locator") This contains the data from the Ofcom spreadsheet, but is more user-friendly, and is kept up to date!
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Dave
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Re: Manchester University
Reply #9 - Nov 16th, 2004 at 4:56pm
 
Southampton university was found to be using numbers from another area code and not the Southampton code.

Ask your daughter if the pricing information is on the internet and post the link.
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GrahamH
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Re: Manchester University
Reply #10 - Mar 7th, 2005 at 6:59pm
 
(I'm duplicating my posting from another Manchester/UMIST question)

When I was a student there, all UMIST extensions (including payphones in student accommodation) were 0161 200 xxxx. They have built many new halls since I left, but these applied to Wright Robinson, Chandos, Grosvenor, Bowden and Ronson in the immediate area of the UMIST campus, plus a few others further out from the centre.

Even if all student rooms have their own phone nowadays, I can't see that they would have used all 9999 possible numbers yet, so there would be no pressing need to change (apart from the offer of some fancy bit of supposedly free kit from a supplier of 0870 numbers!)

Manchester University was less uniform, but many of its central functions and some student halls were 0161 275 xxxx. Many of the Fallowfield halls and sports facilities were 0161 224 xxxx

Unfortunately I don't know whether their phone systems have changed since I last spoke to anyone there (2002), but these may be worth a try. I have obtained answerphones this evening on some UMIST 0161 200 xxxx numbers which I still possess.

Graham
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What's the point of 0845? Local rate my ar$e. Usually MORE than Inverness to Penzance on normal nos. Occasionally the same, never less!&&&&OFCOM - A Truly Great Regulator, if you're out to gouge consumers
 
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Re: Manchester University
Reply #11 - Mar 8th, 2005 at 11:47am
 
When they introduce 0870, they do change the geographical number to prevent people from using it (many people would do this without thinking if they were familiar with the old numbers, even if they weren't aware that 0870 is a rip-off). Often they change the number to a "national dialling" number, i.e. a local number starting with 0 or 1.

Note from my other post that universities are considered public bodies for the purposes of the Freedom of Information Act. Therefore you can request that they tell you the geographical number, and they can't refuse (and anyone in the world can ask, not just someone at the university). As it will only take a member of staff a short time to find the number, it'll cost much less than the ~ £400 limit, so they can't charge either!
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lompos
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Re: Manchester University
Reply #12 - Mar 9th, 2005 at 10:29am
 
There have been lots of postings about the obligation of public bodies to disclose their geographic phone numbers underlying their 0870 numbers under the FOI Act.

Does anyone know of a precedent where a public body has actually done so?
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jrawle
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Re: Manchester University
Reply #13 - Mar 9th, 2005 at 11:07am
 
I believe the DVLA has done so, following a long-running battle where they refused to give anyone the number. Once the FOI Act was in place, they had no choice!
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Re: Manchester University
Reply #14 - Sep 25th, 2006 at 1:37pm
 
Very interested to read this thread; we were horrified last week to find an 0870 telephone in son's room at Hall in Manchester. The cynicism!
Have discovered that one can be put through to the room using the geographical telephone number for the Hall's office (you can find the relevant number by going to www.accommodation.manchester.ac.uk/universityresidences/ and following the links to the relevant hall) - certainly works for the Grosvenor group of Halls (0161 306 3232) .
When I spoke to the office the person who answered told me 'I am not allowed to give you the number (sic), but I can put you through. ' and did so.


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