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Nottingham University Halls (Read 19,250 times)
Beattie
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Nottingham University Halls
Nov 16th, 2004 at 5:21pm
 
Any suggestions for numbers to try for Halls at Nottingham? 0870012xxxx

The operator is NTL and for an outgoing call, a number of the form 0115910xxxx was the CLI, but constantly engaged. (xxxx did not match with 0870 number, but substitution didn't help.)

Found the Hall reception number and explained the problems with dialling 0870 from abroad but they were unable to put me through. The suggested the main University switchboard with extension 5xxxx but no luck.

Adjusting the end of the Hall number seemed to go through to academic staff.

I know BT often block the geographic numbers, but what about CPS carriers? And how can parents of overseas students get round the 0870 problem - surely University staff need a "put through" facility themselves?
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Dave
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Re: Nottingham University Halls
Reply #1 - Nov 16th, 2004 at 5:58pm
 
Information on The University of Nottingham's accomodation phone system is here.
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jrawle
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Re: Nottingham University Halls
Reply #2 - Nov 17th, 2004 at 3:34pm
 
ntl have lots of numbers in Nottingham:


0115 823
0115 835
0115 840 to 0115 849 inclusive
0115 854
0115 859
0115 875 to 0115 878 inclusive

0115 905
0115 910 to 0115 919 inclusive
0115 952
0115 953
0115 955
0115 956
0115 974
0115 993

0115 000
0115 003
0115 005
0115 013

That's 35 normal numbers, and 4 national dialling ones.

As usual, if it's one of the last four, you are probably out of luck.
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jmg
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Re: Nottingham University Halls
Reply #3 - Nov 18th, 2004 at 8:01am
 
Newark Hall ( Jubilee Campus)  has the NTL number 0115 005 .

When I tried this as the first 7 digits instead of 0870 122 from my phone at the Office, it worked and I was able to get through to my daughter .  But when I tried it from home, it did not work !!!!!!!

Whether this is something to do with going through a switchboard at the Office ( having to dial a 9 for an outisde line) or what , I have not a clue. But, it is very annoying .  Maybe someone out there can help and advice as to a way of achieving success from other land lines.

I quite agree with all the comments about this and other universities making the student numbers 0870. We all pay enough and it is not as if the line itself is free or included in their rent.

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jrawle
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Re: Nottingham University Halls
Reply #4 - Nov 18th, 2004 at 10:50am
 
That's identical to the situation in Leicester! (Even the number is the same: 005!)

I can dial numbers in the Leicester halls from my office, but not from home. It too is a switchboard system, with '9' for an outside line.

Some people reported that they can call these numbers from NTL phones, and from Orange mobiles (which use the NTL network). They suggested my office (which is in the university) has an NTL phone, but I don't believe it is. It predates NTL by a long time. They then suggested that the university might have some sort of link to the halls, but I don't believe that either. As far as I know, the systems are entirely separate (there's no way for students to dial university numbers for free either).

Presumably you don't work at the University of Nottingham. In that case, who provides your work phone network? If we can figure out why these exchange system allow us to dial these 005 numbers, we could be on to something!

Update: I've just tried a Nottingham number on 0115 005 (chosen at random  Shocked ) and got through to some poor chap who sounded like I'd got him out of bed! So it's definitely not a link between Leicester University and Leicester halls. I'll see if I can find out who provides the campus phone network.
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« Last Edit: Nov 18th, 2004 at 10:59am by jrawle »  
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jrawle
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Re: Nottingham University Halls
Reply #5 - Nov 18th, 2004 at 10:53am
 
By the way, if anyone is able to dial one of these numbers from an NTL home phone, please let me know. Then I'll give BT another hassle about it. Last time the operator just blamed NTL, so if I can say "I've just called the number from an NTL phone", they might have to do something. After all, there is that obligation on BT to allow all UK numbers to be dialled from their network.
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Re: Nottingham University Halls
Reply #6 - Nov 18th, 2004 at 11:39am
 
Quote:
By the way, if anyone is able to dial one of these numbers from an NTL home phone, please let me know. Then I'll give BT another hassle about it. Last time the operator just blamed NTL, so if I can say "I've just called the number from an NTL phone", they might have to do something. After all, there is that obligation on BT to allow all UK numbers to be dialled from their network.

It may be that was the case with jmg's call from work to his/her daughter (see 3 posts up).
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jrawle
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Re: Nottingham University Halls
Reply #7 - Nov 18th, 2004 at 11:42am
 
Quote:
It may be that was the case with jmg's call from work to his/her daughter (see 3 posts up).


That was from a switchboard from work... I've already tried telling the BT operator I can do that, but she wasn't interested.

I'd like someone to try it from an ordinary domestic phoneline provided by NTL.
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jmg
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Re: Nottingham University Halls
Reply #8 - Nov 18th, 2004 at 9:32pm
 
My Mum has just tried from her NTL landline and managed to get through . So, it does seem that the problem is with a BT line.

Thanks for the suggestion that this could be the reason why I can get through from my office which is , indeed, an NTL line.



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jrawle
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Re: Nottingham University Halls
Reply #9 - Nov 19th, 2004 at 11:44am
 
I found a page that seems to suggest that the University of Leicester use NTL for their outgoing calls too, so that's definitely the answer. If I get round to it, I'll try the BT operator again at the weekend, and then maybe a complaint to customer services.
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tom
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university calls
Reply #10 - Sep 26th, 2006 at 7:54am
 
My daughter is at Nottingham University and the telephone in her room has an 0870 number. Is there any way of getting cheaper calls-



[edit]by bbb_uk:
[i]This is the first post of a new thread which has been joined to the existing one on Nottingham University Halls[/i][/edit]
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« Last Edit: Sep 26th, 2006 at 4:59pm by bbb_uk »  
 
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jrawle
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Re: University of Nottingham accommodation
Reply #11 - Sep 26th, 2006 at 11:26am
 
It would be useful if you could tell us which halls, and the number (minus the last four digits if it's a direct number to your daughter's room).

Is it an 0870 012 xxxx number? If so, we found the alternative numbers to be 0115 005 xxxx. However, this is a "national dialling only" number, and we found it can only be dialled from certain lines, not from normal BT lines. If you have a home phone provided by NTL you are probably in luck as this number can be dialled from there.

Please let us know if you have any success. Otherwise please provide more information.



~Edited by bbb_uk: Removed reference to existing thread as I've merged them.
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« Last Edit: Sep 26th, 2006 at 5:01pm by bbb_uk »  
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tom
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Re: Nottingham University Halls
Reply #12 - Sep 28th, 2006 at 9:14am
 
Thank you . it worked for me from an NTL phon but not BT- - Tom
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nottingham_uni
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nottingham university halls
Reply #13 - Oct 2nd, 2006 at 10:11pm
 
i'm new here and so I hope I'm doing this right. I saw chat elsewhere about alternative numbers for 0870s to rooms in Halls of Residence, .. in my case I'm interested in Nottingham.

Seems that 0870 012 xxxx is really 0115 005 xxxx. I called the 0115 number and was told that the number was not recognised.  Our friends tries it from their phone with their daughter and it worked.  They are with NTl and I'm with BT. Looks like this 0870 is an NTL one so there's a back door for NTL customers.

Is this fair, that one phoen operator can introduce a series of 0870 numbers and then deny back door access to callers who use phone company other than NTL?

Notty
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Dave
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Re: nottingham university halls
Reply #14 - Oct 2nd, 2006 at 10:28pm
 
nottingham_uni wrote on Oct 2nd, 2006 at 10:11pm:
Seems that 0870 012 xxxx is really 0115 005 xxxx. I called the 0115 number and was told that the number was not recognised.  Our friends tries it from their phone with their daughter and it worked.  They are with NTl and I'm with BT. Looks like this 0870 is an NTL one so there's a back door for NTL customers.

Discussion about these national-dialling only numbers is here. I see no reason why BT should not connect to these numbers as it has to allow all numbers to be dialled (where other telcos don't have to).

I think that it's another instance of the regulator sitting on the fence and not enforcing the rules.
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