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I am not a fan of the EU, but I have sent the following letter to my MEP:
" ..... I am concerned at the increasing use of non geographical telephone numbers (0870 0871 and 0845) by organisations and Government departments in the UK. The numbers are erroneously titled “national rate” and “local rate” numbers, but in fact are always charged at a premium above the normal national or local rate. Even the so called “local rate numbers” (0845) are charged at or above the standard UK national rate. 0870 numbers are charged at a150% premium to the normal national rate, that is 7p to 8p, compared to the normal national rate of 3p/min. 0845 numbers are charged at 4p to 3p, compared to the normal national rate of 3p. 0871 numbers are 10p/min at all times - a minimum 230% premium. The normal local and national UK wide tariff is merged into one rate of 3p/min.
I am concerned that calls originating from EU member states to a UK non-geographical number attracts an extra premium and in some cases can not be used outside the UK. The organisations receiving the telephone calls often receive an undisclosed premium of up to about half the cost of the call. I consider the above to be a barrier to free trade and against the treaty provisions, regulations and directives of the EU. It is also uncompetitive as alternative telecoms providers are obliged, by the nature of non-geographical numbers price structure, to also charge the same premiums.
The UK has a government organisation, Ofcom, which amongst other things, regulates the UK telecoms market. I feel that Ofcom has paid insufficient regard to the points I have made above about the use of non-geographical numbers and the general principle of free trade and free competition. Under the doctrine of “Direct Effect” Ofcom may be in breach of EU law. I would also assert that government departments and government agencies who also use non-geographical numbers are also in breach of EU law. BT, who is not a government department, may also be liable, as under EU law, BT would be considered as an emanation of the state (Foster v British Gas [1990] ECR I-3313).
The UK does have a special category of premium telephone numbers starting with 09, to which special rules apply. It is inexcusable that 0870, 0871 and 0845 number are not placed in this special premium category. By not placing those numbers in the premium category Ofcom are helping to hide the true cost and nature of 0870, 0871 and 0845 numbers. Can you ask the Commission to investigate this matter...."
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