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Harvard Int (Alba/Bush/Goodmans/Grundig & others) (Read 34,862 times)
reggie
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Harvard Int (Alba/Bush/Goodmans/Grundig & others)
Nov 25th, 2004 at 7:37pm
 
Does anyone have a number for the Bush helpline. The NGN in the instruction manual is 0870549000, the geographic number equivalent gets me through to Domestic and General, they deny all knowledge of the helpline but have suggested another number namely 08708730079



~ Edited by Dave: Thread title amended
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« Last Edit: Jan 21st, 2010 at 6:49pm by Dave »  
 
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jrawle
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Re: Bush TV helpline
Reply #1 - Nov 25th, 2004 at 9:53pm
 
On an old page:

http://www.hamradio-badarc.co.uk/television/company_information.htm

they give the number 0181 787 3000 and fax 0181 787 3110 for Alba (same company and same number as Bush). The fax is still the same now (with the obvious number change), so it might be worth trying 020 8787 3000.

If that's not it, it's sure to be a number nearby.

You could phone the head office and complain:

Alba Radio  Ltd 
(020)  85945533   
Harvard Ho, Thames Rd
Barking
IG11 0HX
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robinp
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Re: Bush TV helpline
Reply #2 - Nov 26th, 2004 at 8:33am
 
If you don't get anywhere there reggie, & if it is the TV Internet service that Bush has that you are interested in, then log on to bushusergroup.com & click on to their forum. I'm pretty sure somebody there will help you. However, if it's just the Bush Tv service that you want, I have no suggestions.
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« Last Edit: Nov 26th, 2004 at 8:35am by robinp »  

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kenrosehosking
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Re: Bush TV helpline
Reply #3 - Aug 22nd, 2005 at 11:44am
 
Further to various messages last November, re alternative to helpline 0870 873 0079 for Bush (& Alba).  suggested number 020 87873000 simply gives out the 0870 number and denies all knowledge of geographic alternative.  Alba (who own Bush) are at Harvard House, Thames Road, Barking IG11 0HX.  There is an email alternatve customercare@albaplc.co.uk
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DaveM
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Re: Bush helpline (Part of Alba)
Reply #4 - Aug 22nd, 2005 at 4:34pm
 
Various Google searches threw up suggestions for the Bush (Alba) Helpline.

020 8787 3111
being the main one offered and
020 8594 5533
the other.   Grin

Please let us know which of them work OK and what products they are intended for (if specific), and add them to the database.
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reggie
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Re: Bush helpline (Part of Alba)
Reply #5 - Aug 24th, 2005 at 9:43am
 
I managed to get throught o the head of communications at Alba last year when I first launced the topic. I explained the NGN scenario to him and suggested he look at this website. I then received a letter saying that he had looked at the site and that since many government agencies and the Police force were using these numbers he thought it quite legitimate to follow their lead!!
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derrick
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Bush Radio plc
Reply #6 - Mar 30th, 2006 at 11:47am
 
Can someone supply the number for

Bush Radio plc
Customer Care Department
12 Thames road
Barking
Essex
IG11 0HZ

Number given is  0870 8730079

Numbers found but not working:- 020 85945533,  020 85077908

thanks
                                   
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a very nice man
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Re: Bush Radio plc
Reply #7 - Mar 30th, 2006 at 3:36pm
 
To point out firstly, Alba and Bush are the same company

http://www.reviewcentre.com/reviews75072.html
ALBA 0181787 3000 FAX 0181 787 3110. ALBA RADIO LTD , 12 THAMES RD BARKING ESSEX IG11 0HZ
It's an old number, but perhaps updating the prefix might work

CONFIRMATION
updating the prefix should work
http://www.hamradio-badarc.co.uk/television/company_information2.htm
Alba Radio, 12 Thames Road, Barking, Essex, IG11 0HZ, Tel: 020 8787 3000, Fax: 020 8787 3110


http://www.dvd.reviewer.co.uk/forums/thread.asp?Forum=176&Thread=120777&Page=3&T...
"Spoke again to Alba help line 0208 7873111"
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derrick
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Re: Bush Radio plc
Reply #8 - Mar 31st, 2006 at 10:48am
 
a very nice man wrote on Mar 30th, 2006 at 3:36pm:
To point out firstly, Alba and Bush are the same company

http://www.reviewcentre.com/reviews75072.html
ALBA 0181787 3000 FAX 0181 787 3110. ALBA RADIO LTD , 12 THAMES RD BARKING ESSEX IG11 0HZ
It's an old number, but perhaps updating the prefix might work

CONFIRMATION
updating the prefix should work
http://www.hamradio-badarc.co.uk/television/company_information2.htm
Alba Radio, 12 Thames Road, Barking, Essex, IG11 0HZ, Tel: 020 8787 3000, Fax: 020 8787 3110


http://www.dvd.reviewer.co.uk/forums/thread.asp?Forum=176&Thread=120777&Page=3&T...
"Spoke again to Alba help line 0208 7873111"



Thanks for that, however,

020 87873111 is an answer phone message giving out the 0870 number

The 020 87873000  goes to a switchboard who tell me the service people have their own switchboard?? and that I will have to phone the 0870 number, she would not put me through but took my phone number, (0870) and said she will pass it on and the will ring me back, I will have to wait and see.

The 020 85945533, posted by DaveM at reply 4 does the same as the 87873000


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« Last Edit: Mar 31st, 2006 at 10:48am by derrick »  
 
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derrick
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Re: Bush helpline (Part of Alba)
Reply #9 - Mar 31st, 2006 at 1:00pm
 
They did ring back, but where no help at all, when I asked for the geo number he just kept repeating the 0870 number and when I tried to explain about the rip off qualities of these numbers, he put the phone down on me.
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derrick
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ALBA
Reply #10 - May 2nd, 2006 at 9:42am
 
Hi, has anyone got the number for Alba CS? the number I have is 08708730078, the numbers in the database do not help,
0239 2391000, is only for  Goodmans
0208 2387650 is a switchboard and will only give the 0870 number
0208 7873000 is the same as 2387650

Thanks
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a very nice man
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Re: ALBA
Reply #11 - May 2nd, 2006 at 10:11am
 
Where this number relates to, I'm not sure. I think it might be for repairs as the other brands also point to the same address.
This info has been posted before, perhaps under a different brand request. Not sure if it was successful.

Alba Radio Ltd
14-16 Thames Road
Barking,Essex
IG110HX

020 8594 5533
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derrick
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Re: ALBA
Reply #12 - May 2nd, 2006 at 10:37am
 
a very nice man wrote on May 2nd, 2006 at 10:11am:
Where this number relates to, I'm not sure. I think it might be for repairs as the other brands also point to the same address.
This info has been posted before, perhaps under a different brand request. Not sure if it was successful.

Alba Radio Ltd
14-16 Thames Road
Barking,Essex
IG110HX

020 8594 5533



Thanks, I have tried that number,it is the head office, they transferred me to a switchboard who attempted to give me the 0870 number, I told them I wanted an 01/02 number or for them to transfer me, they did not have a geo number? and said they could not transfer me, but took my number and said they would call me back, so will have to wait and see
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Gordon
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Bush/Alba Spares
Reply #13 - Oct 17th, 2006 at 12:47pm
 
I'm looking for an alternative to Bush Alba plc spares department. Their number is listed as 0870 873 0094 which I've rung several times, but they don't answer and it's earning them a fortune not to do so.

~ Thread title amended by Dave
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« Last Edit: Oct 27th, 2006 at 3:12pm by Dave »  
 
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derrick
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Re: Bush/Alba
Reply #14 - Oct 17th, 2006 at 1:51pm
 
Gordon wrote on Oct 17th, 2006 at 12:47pm:
I'm looking for an alternative to Bush Alba plc spares department. Their number is listed as 0870 873 0094 which I've rung several times, but they don't answer and it's earning them a fortune not to do so.


If they do not answer they are not earning anything and it is not costing you anything.
there is a thread somewhere on Bush/Alba, if you search for it I think there will be an answer to your query
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