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SAYNOTO0870.COM › Main Forum › Geographical Requests › Dell Technical Support

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Dell Technical Support (Read 21,758 times)

Rexel Newbie Offline Posts: 3	Dell Technical Support Jan 11^th, 2005 at 7:34am Need a geographic for 0870 908 0800 as I am fed up with lining Dell's pocket to fix a problem which is under warranty!!
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: Dell Technical Support Reply #1 - Jan 11^th, 2005 at 12:50pm Following the numbers that we already have for Business Support (01344 373196), I rang a couple of other numbers in that area. I found the switchboard at 01344 373166 who put me through to Home User Technical support with no problems. Same queue to wait in though !
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Rexel Newbie Offline Posts: 3	Re: Dell Technical Support Reply #2 - Jan 11^th, 2005 at 1:30pm Will give that a go. Thanks
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Rexel

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Re: Dell Technical Support
Reply #3 - Jan 11^th, 2005 at 6:53pm

Quote:

Following the numbers that we already have for Business Support (01344 373196), I rang a couple of other numbers in that area.

I found the switchboard at

01344 373166

who put me through to Home User Technical support with no problems.

Same queue to wait in though ! Undecided

Worked fine. Was put through without problem and I had a 25 minute chat with a very nice chap in India. Didn't fix the problem but as I was using my free months calls on BT Communicator ... no problem!!

Many thanks.

Do you mind if I put that number on the list or do you want to do it?

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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: Dell Technical Support Reply #4 - Jan 12^th, 2005 at 12:06am I'll let you do it - you need the practice ! It saves me part of the work as I've already checked it so I know it when I come to the verification, it works.
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Tarkus Newbie Offline Posts: 5	Dell UK Support number no good Reply #5 - Jun 12^th, 2007 at 10:14am The number shown in the database now just puts you through to an anonymous voicemail. We need to get this number removed. I ended up having to use the 0870 number for 32 minutes. It probably would have been cheaper to call their Ireland number via a low-cost international call provider.
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Dave

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Re: Dell UK Support number no good
Reply #6 - Jun 12^th, 2007 at 12:00pm

Tarkus wrote on Jun 12^th, 2007 at 10:14am:

The number shown in the database now just puts you through to an anonymous voicemail. We need to get this number removed.

I have just tried 01344 373727 and it goes through to a menu with an option for customer services and an option for technical support. Selecting the latter gets you through to someone in technical support. Is this the number you are referring to?

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Tarkus

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Re: Dell UK Support number no good
Reply #7 - Jun 13^th, 2007 at 1:19pm

No. The number I tried was 01344 373196, which is what I got when I searched for an alternative to Dell's Business Tech Support number, 0870 9080500. It also says "Switchboard - ask for Business Support". The number you just quoted seems like a much more useful one. Maybe that one could be listed as the alternative to 0870 9080500 instead.

« Last Edit: Jun 13^th, 2007 at 1:20pm by Tarkus »

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Dave

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Re: Dell UK Support number no good
Reply #8 - Jun 13^th, 2007 at 7:14pm

Tarkus wrote on Jun 13^th, 2007 at 1:19pm:

The number I tried was 01344 373196, which is what I got when I searched for an alternative to Dell's Business Tech Support number, 0870 9080500.

Ah right.

I tried nearby numbers from 373195 to 199. 01344 373199 identifies itself as "Dell Customer Care Line" and says it's open 9am-5pm. It also refers callers to the Dell website for "support". It might be technical support or be able to put you through. This number is already in our database for "Corporate Order Tracking enquiries".

Quote:

The number you just quoted seems like a much more useful one. Maybe that one could be listed as the alternative to 0870 9080500 instead.

I've done that. Please give us feedback on whether it works or not. Also, give the other number a try.

« Last Edit: Jun 13^th, 2007 at 7:15pm by Dave »

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Tarkus Newbie Offline Posts: 5	Re: Dell Technical Support Reply #9 - Jun 13^th, 2007 at 8:51pm I tried the 01344 373727 number, for a follow-up call, and it worked a treat. Thanks for that!
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itsexpensive Newbie Offline Posts: 1	Dell Tech support - 0844 338 1555 Reply #10 - Oct 15^th, 2008 at 10:55pm Run a small business which involves ringing this number quite a lot - looking at over £1000 per month on phone bill. Please help
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jgxenite Supreme Member Offline Help us to help you - read the instructions!! Posts: 1,454 Gender:	Re: Dell Tech support - 0844 338 1555 Reply #11 - Oct 15^th, 2008 at 11:05pm Have you searched the database? There are lots of Dell entries there.
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Dave

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Re: Dell Tech support - 0844 338 1555
Reply #12 - Oct 16^th, 2008 at 1:17pm

itsexpensive wrote on Oct 15^th, 2008 at 10:55pm:

Run a small business which involves ringing this number quite a lot - looking at over £1000 per month on phone bill.

Please help

Have a look at the posts above and the numbers in the database under

dell

. It's not uncommon for the same department to have different non-geographical numbers. I can see some entries marked as being for technical support. If you find any which work for your enquiry, then please let us know and I will amend the entries with 0844 338 1555.

« Last Edit: Dec 2^nd, 2008 at 11:46pm by Dave »

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