Quote:Some companies argue that having NG numbers makes it easier to handle calls, in the same way that having PO BOX addresses makes it easier to handle their mail, but Royal Mail doesn't insist on having to put 3 stamps on a letter to PO BOX addresses, and split the profits. A company pays Royal Mail for the privilege of a PO BOX address this cost is considered worth it, if it makes handing mail easier.
If we could call a new system of geographic numbers, ie 0200, which would be a London code, then they would cost exactly the same as calling a normal London number, or indeed any other geographic number, and the company you're calling would instead pay a monthly or yearly fee for the number, in the same way as they pay Royal Mail for PO BOX addresses.
The only difference would be they wouldn't actually make any money from it, but companies keep argueing, they don't use these numbers to make money, they use it to make things easier for us customers, so surely such a system won't cause any problems would it Banks, DVLA, and doctor's surgeries.
The PO Box is a great analogy. I can't imagine any company having a special address that would cost more to write to - they'd lose customers - yet they do it with phones because they can get away with it.
What we need is an end to revenue-sharing, and a rule that 0870 calls cost the same as a national call, 0845 calls cost the same as a local call (as normally charged by your provider). That's how it originally was. Unfortunately Ofcom is going in the opposite direction, and is likely to remove the link with geographical numbers, setting 0845 at 4p/min and 0870 at 8p/min.
If revenue-sharing was ended, doctors' surgeries, etc., could use geographical numbers. I'm sure they don't need any extra services provided by NTS, and surely people usually call a doctor in their local area anyway. I don't know if they make money out of 0870 - the villians of the piece are the resellers, the middle-men. This is where the largest share of the revenue goes, surely?
Some commercial companies certainly do use these numbers to make extra money, so I have no doubt a lot of them would stop using them if the revenue sharing was ended - I can't see most paying for a PO Box-style arrangement.