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This campaign can work (Read 4,315 times)
windmillblackpool
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This campaign can work
Jan 29th, 2005 at 1:08pm
 
[color=Blue]This campaign against 0870 numbers reminds me of a similar one to get phone companies to give us unmetered internet access. The companies said that it could never be done and that they could not possibly make a profit if it succeeded. Well it did succeed and they are still making plenty of profits, and the same thing will happen if we campaign to get rid of these non geographical numbers, or at least to get companies to offer a geographical alternative.
John
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Dave
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Re: This campaign can work
Reply #1 - Jan 29th, 2005 at 1:51pm
 
More and more people are joining this site. That says something.

The problem we have is that the rates for these numbers have been kept high to allow companies into the NGN provider market. We are subsidising companies' telephone systems!
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Shiggaddi
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Re: This campaign can work
Reply #2 - Jan 29th, 2005 at 5:01pm
 
Yes, I remember the dark days of the internet, when you had to pay a monthly fee, plus phone call costs to access the internet.  Then freeserve came in and people followed by not paying the monthly fee.  Then came a few brave companies, many of whom went bust or lost loads of money, just to gain a few customers, and give free calls to the net, for a monthly fee.

However the thing to remember with this is the internet started off at a high price, and gradually came down as time went by.

The same campaign also got telecoms companies to give unmetered telephone calls, which is not commonplace with BT and it's rivals.

However the difference between this campaign and 0870, is that 0870 was recently introduced to replace a system where you could call a company on their geographic location, a system that has worked fine since the telephone has been around.

Some companies argue that having NG numbers makes it easier to handle calls, in the same way that having PO BOX addresses makes it easier to handle their mail, but Royal Mail doesn't insist on having to put 3 stamps on a letter to PO BOX addresses, and split the profits.  A company pays Royal Mail for the privilege of a PO BOX address this cost is considered worth it, if it makes handing mail easier.

If we could call a new system of geographic numbers, ie 0200, which would be a London code, then they would cost exactly the same as calling a normal London number, or indeed any other geographic number, and the company you're calling would instead pay a monthly or yearly fee for the number, in the same way as they pay Royal Mail for PO BOX addresses.

The only difference would be they wouldn't actually make any money from it, but companies keep argueing, they don't use these numbers to make money, they use it to make things easier for us customers, so surely such a system won't cause any problems would it Banks, DVLA, and doctor's surgeries.
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I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.
 
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jrawle
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Re: This campaign can work
Reply #3 - Jan 29th, 2005 at 7:45pm
 
Quote:
Some companies argue that having NG numbers makes it easier to handle calls, in the same way that having PO BOX addresses makes it easier to handle their mail, but Royal Mail doesn't insist on having to put 3 stamps on a letter to PO BOX addresses, and split the profits.  A company pays Royal Mail for the privilege of a PO BOX address this cost is considered worth it, if it makes handing mail easier.

If we could call a new system of geographic numbers, ie 0200, which would be a London code, then they would cost exactly the same as calling a normal London number, or indeed any other geographic number, and the company you're calling would instead pay a monthly or yearly fee for the number, in the same way as they pay Royal Mail for PO BOX addresses.

The only difference would be they wouldn't actually make any money from it, but companies keep argueing, they don't use these numbers to make money, they use it to make things easier for us customers, so surely such a system won't cause any problems would it Banks, DVLA, and doctor's surgeries.


The PO Box is a great analogy. I can't imagine any company having a special address that would cost more to write to - they'd lose customers - yet they do it with phones because they can get away with it.

What we need is an end to revenue-sharing, and a rule that 0870 calls cost the same as a national call, 0845 calls cost the same as a local call (as normally charged by your provider). That's how it originally was. Unfortunately Ofcom is going in the opposite direction, and is likely to remove the link with geographical numbers, setting 0845 at 4p/min and 0870 at 8p/min.

If revenue-sharing was ended, doctors' surgeries, etc., could use geographical numbers. I'm sure they don't need any extra services provided by NTS, and surely people usually call a doctor in their local area anyway. I don't know if they make money out of 0870 - the villians of the piece are the resellers, the middle-men. This is where the largest share of the revenue goes, surely?

Some commercial companies certainly do use these numbers to make extra money, so I have no doubt a lot of them would stop using them if the revenue sharing was ended - I can't see most paying for a PO Box-style arrangement.
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