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SAYNOTO0870.COM › Main Forum › Geographical Requests › Orange (Wanadoo) Customer Escalations

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Orange (Wanadoo) Customer Escalations (Read 11,625 times)

questa Newbie Offline Posts: 25	Orange (Wanadoo) Customer Escalations Feb 6^th, 2005 at 7:03pm Direct line to Customer Escalations team: 0113 222 9123 - they will help you if you can't get any job from their moron support planks, but they will probably ask where you got this private number from! ~ Thread title amended by Dave
Back to top	« Last Edit: Nov 7^th, 2006 at 6:30pm by Dave » IP Logged

islandman Newbie Offline Posts: 47 uk Gender:	Re: Wanadoo Reply #1 - Feb 7^th, 2005 at 1:09pm I appreciate that number thanks. The fact that normally it takes ages to speak to a human then get passed from pillar to post, I will enjoy using this and will let youknow how I get on.
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questa Newbie Offline Posts: 25	Re: Wanadoo Reply #2 - Feb 7^th, 2005 at 10:05pm Please don't abuse it or they might change it - it's a really useful backup number
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jenbenred

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Posts: 2

FREESERVE PHONE NUMBER (Wanadoo)
Reply #3 - Apr 2^nd, 2005 at 5:01pm

Hi,

My e-mail address is the old "freeserve" which has now become wanadoo but I am still on freeserve. The site has locked me out and given me a phone number of
09062 517 517 costing 50p a minute to phone to gain access to the site.

Does anybody know an alternative number as I don't want to pay 50p a minute to try and sort this out.

Thanks very much

jenbenred

« Last Edit: Sep 12^th, 2005 at 9:24pm by Dave »

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Shiggaddi Senior Member Offline Posts: 411 Saltash, Cornwall Gender:	Re: FREESERVE PHONE NUMBER (Wanadoo) Reply #4 - Apr 2^nd, 2005 at 5:14pm Might be an idea to phone the normal customer services number. I know it's 0870, but cheaper than 50p minute. If they ask you to phone 090 then state that your custom is at risk. Unless of course there is a geographic alternative, then of course phoning that is what you "wannado!!"
Back to top	« Last Edit: Sep 12^th, 2005 at 9:28pm by Dave » I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer. IP Logged

yasa22 Newbie Offline Posts: 2	Re: FREESERVE PHONE NUMBER (Wanadoo) Reply #5 - Apr 11^th, 2005 at 7:46pm You can unlock recover your account online at their website. It takes a bit of searching but can be done. I think you do need your user id and password. Good luck Yasa
Back to top	« Last Edit: Sep 12^th, 2005 at 9:28pm by Dave » IP Logged

russett Newbie Offline Posts: 5	Wanadoo Broadband Reply #6 - Sep 17^th, 2005 at 8:07am Does anyone know the geographical number to contact Wanadoo (Freeserve) Broadband?? I am on BT option 3 and resent having to pay for an 0870 call. I notice that the number on the Guide is for Bradband technical issues only and I have used this number for that purpose.
Back to top	« Last Edit: Sep 17^th, 2005 at 8:41am by Dave » IP Logged

Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Wanadoo Broadband Reply #7 - Sep 17^th, 2005 at 8:41am Is it customer services you wish to contact, you haven't said? If so, there's a number for CS in the database, does this work?
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russett Newbie Offline Posts: 5	Re: Wanadoo Broadband Reply #8 - Sep 19^th, 2005 at 7:52am Not sure if the CS number will get through to the Broadband section. They seem to have a separate number for Broadband from dial-up, but I will try it in due course and advise. Thanks for your kind help.
Back to top	« Last Edit: Sep 19^th, 2005 at 7:54am by russett » IP Logged

James_Middlesbrough Newbie Offline Posts: 9 Middlesbrough Gender:	Re: Wanadoo Broadband Reply #9 - Nov 19^th, 2005 at 5:09pm You will be very lucky if the number supplied for wannado tech gets you through to a wanadoo tech agent. It is an outsourced call centre belonging to Garlands Call Centres and most 01642 numbers, like 01642 732795 will only get you through to the floors employee sickness phone line. Sorry to Dissapoint
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mc661 Senior Member Offline Habitual FOI requester. Posts: 432 West-Norfolk Gender:	Re: Wanadoo Broadband Reply #10 - Nov 19^th, 2005 at 7:36pm Garlands also run vodafones call centres? I remember sending an email to someone at vodafone and the read reciept came back 'firstname.lastname(garlands)' has read your message.
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James_Middlesbrough Newbie Offline Posts: 9 Middlesbrough Gender:	Re: Wanadoo Broadband Reply #11 - Nov 19^th, 2005 at 8:06pm That is correct. Garlands also have contracts for sky+, wanadoo, dot mobile, virgin.net, virgin mobile, bulldog, and cable and wireless. Garlands is a large outbound call centre so handles a few of these clients. The Email Would Of Read Something Like Firstname.Secondname@cjgarland.com.
Back to top	« Last Edit: Nov 21^st, 2005 at 11:16am by James_Middlesbrough » The Virgin.net Monkey IP Logged

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