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Jamster (Read 17,933 times)
redmuffin
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Jamster
Feb 7th, 2005 at 5:36pm
 
My daughter reeceived an unsolicited ring tone from this company who deducted £7 from her credit.  Virgin have given us 0870 121 7397 as their helpline.  This keeps you holding for 5 minutes and then cuts you off!  Virgin are aware of this and have promised to find me a new number but  I have been waiting a week now.
Any ideas?
Thanks.
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« Last Edit: Nov 14th, 2005 at 9:21pm by Dave »  
 
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Dave
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Re: Jamster
Reply #1 - Feb 7th, 2005 at 5:57pm
 
Have a look at Grumbletext.
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redmuffin
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Re: Jamster
Reply #2 - Feb 8th, 2005 at 5:50pm
 
Thanks for that great advice and useful website.  I got through to Jamster on a number I found on there and they are refunding my daughter's money.
Much appreciated.
Jane Cheesy
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Dave
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Re: Jamster
Reply #3 - Feb 9th, 2005 at 8:08pm
 
And the number you found was .... ?
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redmuffin
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Re: Jamster
Reply #4 - Feb 10th, 2005 at 6:40pm
 
Oops! Sorry that's the whole point isn't it.  The number is 0870 121 3186.   ??? Roll Eyes
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Shiggaddi
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Re: Jamster
Reply #5 - Feb 11th, 2005 at 7:25pm
 
The issue you had with the ringtone is of course a case of rip off Britain, however you mentioned that you had to call an 0870 number to complain, and the purpose of this site is to guide customers to calling a geographical alternative.

All you found was another rip off number to call, and the cost of the call was probably nearly equal to the cost of the ringtone, and of course the money you're expecting to claim.

A good idea would be to complain about the cost of 0870 calls, and add this to the amount you're claiming.  Remember Jamster ringtones are getting a cut of the cost of the 0870 call!!
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I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.
 
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Re: Jamster
Reply #6 - Feb 11th, 2005 at 8:45pm
 
I think they rely on the fact that we really haven't got time to complain about a relatively small amount although I agree that it is an absolute rip off.  I am just trying to prevent it happening again.
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juby
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Re: Jamster
Reply #7 - Feb 11th, 2005 at 10:03pm
 
Well let us that have got time complain for you!

The atttude that it only a relatively small amount of money is what these guys exist on.

If you haven't got time to write and complain about it - Talk about it, discuss it with your friends.

It is an ideal opening gambit in the pub at lunchtime - Hey did you here the one about - (In this case jamsters, very heavily promoted on TV at the moment)

Pity I quite like the frog on the motorbike!

Smiley
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jimjimjim
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Re: Jamster
Reply #8 - Jul 2nd, 2005 at 12:04am
 
If she got the ringtone and was charged for it, I bet she text for it and is too frightened to admit it !!
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« Last Edit: Nov 14th, 2005 at 9:22pm by Dave »  

Free ipods for refering 7 friends:&&&&http://ipodsgiveaway.co.uk/index.php?referral=22595
 
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bigjohn
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Re: Jamster
Reply #9 - Jun 6th, 2005 at 5:35pm
 
Jamster,s Call Centre is in Germany thats where the 0870 calls are piped to!!!
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« Last Edit: Oct 17th, 2005 at 5:16pm by Dave »  

BJ.
 
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liam.ryan
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Re: Jamster
Reply #10 - Jun 6th, 2005 at 5:36pm
 
can u please find the no 0870 number for a possible call centre in this country

Cheers Mate,

Liam
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« Last Edit: Oct 17th, 2005 at 5:16pm by Dave »  
 
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Re: Jamster
Reply #11 - Jun 6th, 2005 at 5:41pm
 
The Mail on Sunday were running a campaign against the ringtone problems kids were facing.The journalist responsible told me the Call Centre for the whole of Europe was in Berlin. The number he got from them was 0870 123 3185.
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« Last Edit: Oct 17th, 2005 at 5:16pm by Dave »  

BJ.
 
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Re: Jamster
Reply #12 - Jun 6th, 2005 at 5:43pm
 
is it cheaper to call berlin or the 0870 number ???????
what is the number for berlin???????
thanks
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« Last Edit: Oct 17th, 2005 at 5:17pm by Dave »  
 
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Re: Jamster
Reply #13 - Jun 6th, 2005 at 5:47pm
 
It would be cheaper to call Berlin using 18866 or similar then ringing 0870.

I have no idea of the Berlin Number.The company is called Jamba T/A Jamster
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« Last Edit: Oct 17th, 2005 at 5:17pm by Dave »  

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Re: Jamster
Reply #14 - Jun 6th, 2005 at 5:48pm
 
do you have means/ resources to find the number for Jamba for me?????????
cheers
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« Last Edit: Oct 17th, 2005 at 5:17pm by Dave »  
 
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